Samsung SDS America Wraps Up a Successful Knowledge 2024

+ Three successful speaker sessions on Zero Touch Mobility alongside experts from IBM and ServiceNow, featuring insights on leveraging GenAI, enhancing global mobile field work, and integrating with ServiceNow.

Las Vegas, NV – Samsung SDS America concluded its participation at Knowledge 2024, held from May 7-9 at the Venetian Expo and Convention Center, Las Vegas, NV. The event was marked by engaging speaker sessions and significant industry recognition.

Throughout the event, Samsung SDS showcased its innovative Zero Touch Mobility solution, which leverages natural language conversations, omni-channel interfaces, and hyperautomation to streamline support processes and enhance productivity. The company made a notable impact with three successful speaker sessions, featuring insights from experts at IBM and ServiceNow. Key speakers included Kunal Dasgupta from IBM, German Bertot from ServiceNow, and Dave Kinlough from Samsung SDS. They shared their expertise on leveraging GenAI and the NOW platform for next-gen device management, enhancing global mobile field work, and integrating with ServiceNow to drive mobile-first transformation and more effective business operations.

A highlight of the event was the Award Winner Celebration, where the Samsung SDS team took a picture with Erica Volini, SVP of Global Partnerships & Channels at ServiceNow. This celebration recognized Samsung SDS America's achievement in receiving the Transformation Partner of the Year - Americas Region award for its efforts to enhance customer experiences using ServiceNow technology. Additionally, Samsung SDS was honored as the Built On ServiceNow Solution Partner of the Year – Worldwide, celebrating its innovative solutions and expertise with the Now Platform®. Samsung SDS was also a finalist for two global awards: Transformation Partner of the Year – Worldwide and Innovation Partner of the Year – Worldwide, highlighting its global impact in driving transformation and innovation.

Samsung SDS's presence at Knowledge 2024 not only showcased the power and potential of our Zero Touch Mobility solution but also underscored our commitment to leading the digital transformation landscape. This event marked a significant milestone in our journey to drive innovation and efficiency in businesses worldwide. As we wrap up the event, Samsung SDS will continue this momentum, setting new standards in the industry.

Thank you to everyone who participated and made this event a success. If you want to learn more about Zero Touch Mobility, connect with our experts here.