Minimize errors by analyzing user environment and causes for mistakes.
Allows anyone to easily understand and operate complex work systems without the need for specialized training. Provides user-specific information to increase brand credibility and offer a differentiated customer experience.
Find a new approach and perspective to innovating when faced with uncertain and thorny issues
Discover the optimal solution by repeatedly applying modifications to and verifying prototypes in an agile manner.
Establish a standardized system of design only for Samsung SDS CX and flexibly operate and maintain your system in a variety of environments.
Customers in the digital era expect a better experience every moment. Businesses can only survive by offering non-stop innovations to the customer experience. Striving for customer experience-based innovations rather than becoming complacent with existing solutions improves corporate competiveness.
Create a whole new customer experience
based on in-depth understanding of IT
as a design division within an IT company.
Our experience in building enterprise systems across industries enables customers to respond to any business changes.
Recognized for our CX design and service excellence around the world as the recipient of the world’s 4 major design awards around 60 times, including Red Dot, iF, IDEA, and UX Design Award.