Labor & Human Rights

Labor Policy

Samsung SDS seeks to find mutually beneficial relationships with customers, employees, shareholders and investors, partners, and the local community, honoring the intrinsic rights of all interested parties. Samsung SDS supports and observes the principles of human rights suggested in the “Universal Declaration of Human Rights” and the “UN Guiding Principles on Business and Human Rights.” To observe the principles of business and human rights, Samsung SDS shall establish the required internal system to collect the opinions of the interested parties, according to this declaration of business and human rights. Rather than simply collecting opinions of the interested parties, Samsung SDS shall also monitor, evaluate, and improve the business and human rights status on a regular basis and share the results internally and externally.

  • Voluntary labor

    All labor must be voluntary. Forced workers, workers according to contracts for human confinement (including for debt repayment), involuntary inmates, and human trafficking victims must not be employed. The prohibition applies to all acts of exploiting the socially vulnerable persons for their labor, by threatening, forcing, abducting, or deceiving them.

  • Wages and welfare

    Wages provided to employees must include minimum wage, overtime allowances, and the welfare benefits specified by law, in compliance with all local laws and regulations. All overtime labor must be voluntarily provided under the agreement by employees, and the overtime allowance must be higher than the regular hourly wage in compliance with local laws and regulations.

  • Freedom of association

    In compliance with local laws, employees are allowed to establish or join an employee council or a union. They have the right to freedom of peaceful assembly, as well as the right not to join such activities.

  • Prohibition of child labor

    Employment of children is strictly prohibited. "Children" refers to persons younger than 15 years of age, persons younger than the age of compulsory education or the minimum age for legitimate hiring, whichever age is oldest. Juveniles older than the age for legitimate hiring may be employed. However, employees younger than the age of 18 must not participate in tasks that may endanger their health and safety (including overtime and night shift tasks).

  • Humane treatment

    Inhumane treatment, including sexual harassment, sexual assault, physical punishment, mental or physical suppression, and swearing, must not be made to employees, and a threat to such treatments must not be made.

  • Compliance with the work hours

    Weekly work hours must not exceed the maximum hours specified by local laws of the relevant country. In addition, weekly work hours, including overtime, must not exceed 52 hours, except for when an emergency or a special situation exists. Also, a minimum of one-day holiday must be provided to employees for every seven days of work.

  • Prohibition against discrimination

    Employees must not be exposed to harassment or unlawful discrimination. In the general practices of employment, including the hiring process, wages, promotion, bonus, and training, discrimination must not be made based on the race, color, age, sex, sexual preference, ethnicity, disability, pregnancy, religion, political preference, union participation, marital status, etc.

  • Workplace safety and environment

    In all activities that are made for the company's official business, measures to ensure the safety of employees is essential. Effort must be made to create a safe and healthy workplace in compliance with local laws and regulations.

  • Distribution channel management

    Continuous management of the partners is required so they can also practice the principles of business and human rights.

  • Protection of customers' human rights

    Special care must be made to ensure that the products and services do not harm the life, health, and safety of the customer, and reasonable measures must be taken to protect the collected personal information of customers.

  • Protection of local residents' human rights

    In the regions of business operation, make efforts to honor and protect the human rights of local residents and abide by laws and regulations of the region.