ServiceWatch

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Monitoring the Performance and Operational Status of Resources

ServiceWatch collects and monitors metrics, logs, and events of resources created by Samsung Cloud Platform to help optimize performance and operational status. The collected metrics are visualized and provided through the dashboard for easy and convenient monitoring.

Overview

  • Monitoring Resources

    Collect and visualize performance metrics of resources(such as CPU utilization) in real time. Create a dashboard that allows you to visually view multiple metrics to get a quick view of the status of your resources.

  • Alert Policy Settings and Automated Notifications

    Users can create policies by setting conditions and thresholds in advance. When the threshold is exceeded, notifications can be automatically received, allowing users to quickly check and respond to the status of their resources.

  • Analysis and Storage of Logs

    Logs generated from resources can be collected and viewed easily. The collected logs are kept in a log group and managed. Each log group can be stored free of charge up to 5GB per region. Log archival policies can be set up to automatically delete logs that are past their archival period, enabling efficient log storage management.

  • Cost Efficiency

    ServiceWatch provides a flexible pricing plan that costs you as much as you use it, making it cost-effective. In addition, by providing a free section, you can try it first for free and expand the storage period and capacity for a fee as much as you need.

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Service Architecture

Service Architecture User → Creation → SCP Services → Metrics → ServiceWatch[Metrics Collection → Metrics → Visualize in console] → Console
User → Creation → SCP Services → Logs → ServiceWatch[Log Collection → Logs → Export collected data to Object Storage → Object Storage, Logs → Visualize in console → Console
Console → Create a pattern of logs as metric(Available in 2026) → Metrics Collection
User → Metrics Monitoring → Console
Console → Notification when threshold is exceeded → Mail, SMS *ServiceWatch target services will be added continuously.

Key Features

  • Metrics monitoring
    1. Collect and store metric data for resources
    2. Visualize metrics in a single region through the dashboard to provide an integrated view of resources
    3. User-defined thresholds can be set to see changes in metrics
    4. Provides the ability to specify notification recipients when thresholds are exceeded
  • Logs monitoring
    1. Manage collected logs as log groups
    2. Archive policies can be set per log group
    3. Store log groups in Object Storage for convenient management
  • Create event rules
    1. Set notifications by creating system event rules for resource changes
    2. Specify notification recipients based on event rules
  • ServiceWatch agent(Available in December 2025)
    1. Collect detailed metrics on process/CPU/memory/disk usage and network performance of resources generated by Samsung Cloud Platform, including Virtual Server, GPU Server, Bare Metal Server, etc.
    2. Logs from resources can be collected through the agent

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