Agile and secure digital transformation in financial industry through digital financial platform
AI-based financial services are expanding the scope of regulation compliance and risk management in customer consulting, work analytics and automation for less complicated work. Various data recognition and analytics will result in suggestion for customized products and the most optimal consumption patterns. To replace operators, these AI-based services can quickly provide the best answers for the customers and automate complicated work that used to be done manually in order to enhance work productivity.
Thanks to Samsung SDS world’s first blockchain technology for B2B, financial security will be realized while preventing counterfeit and falsification. Also, convenient and expandable financial services such as auto-imposition of insurance premium and integrated point services are now available based on the blockchain network scheme.
As regulations on financial institutions are improved, there have been more cases of cloud conversion among financial institutions in various forms. Thanks to Samsung SDS financial cloud, those financial firms can enjoy some benefits including cost reduction in IT, flexible use of resources and agile businesses. In the cloud environment, users can experience new technologies to introduce in more convenient manners.
Automated service for trade assessment
Work efficiency will be enhanced by automatically extracting assessment items through AICR and expanding areas of person-in-charge and auto-assessment based on the workflow of recognition and assessment.
AI virtual secretary for insurance counselling
Insurance sales work will be supported by recognizing documents to request for insurance benefits through AICR, automating work through data collection with RPA utilization, and swiftly responding (24/7) to work related insurance expertise through chatbot.
Based on the transparent information sharing, points from issuance, money transfer, payment and settlement within the service ecosystem will integrated. It will also help link open-API-based real financial accounts and realize the automation of workflow.
Auto-imposing service for insurance premium
The duration for assessment and errors from assessment will be reduced by automating document classification and extraction of assessment criteria for the request of insurance benefits. Users can enjoy the improved process of requesting insurance benefits and the benefits can be provided in a timely manner.
Various work will be automated including: loan request and assessment with documents in ‘untact’ manners, information sharing with various partners and automation of data comparison.