Samsung SDS Caidentia Recognized as Customer Value Leader in The Hackett Group’s Spring 2026 SolutionMap
_1.jpg?queryString=20260527033517)
Samsung SDS is proud to announce that its SRM solution, Caidentia, has been recognized as SolutionMap Validated in The Hackett Group’s Spring 2026 SolutionMap. In our debut participation, Caidentia achieved a remarkable milestone by securing the Customer Value Badge, placing in the Top Quartile for Customer Value across all evaluated categories.
The Hackett Group’s SolutionMap is a premier analyst led evaluation framework that assesses procurement technology based on rigorous technical capability assessments and validated customer feedback. This recognition underscores the commitment of Samsung SDS to delivering high impact solutions that resonate with the real world needs of procurement leaders.
◼ Excellence Across the Procurement Lifecycle
Caidentia was evaluated across a comprehensive suite of modules, aligning with the strategic scope of our recent benchmark projects. The validation covers:
- Source to Contract
- Sourcing
- Spend Analytics
- Supplier Management
- Contract Lifecycle Management
By ranking in the Top Quartile for Customer Value, Caidentia has proven its ability to drive measurable ROI and operational excellence for global organizations.
◼ Strategic Partnership: Samsung SDS and The Hackett Group
The Hackett Group helps enterprises achieve Digital World Class with AI strategy, benchmarking, and transformation across business functions and industries. By bringing unmatched business context to the agentic orchestration layer, they deliver breakthrough, measurable results. Using proprietary business performance and process intelligence alongside automation context, Hackett designs client-specific agentic solutions and executes engagements with the engineering accuracy and critical transformation expertise required to achieve definitive value realization.
◼ Orchestrate Seamless Workflows with the Samsung SDS Caidentia Platform
In today’s manufacturing landscape, nearly 80% of product costs are locked in during design, long before procurement can exert influence. Caidentia solves this by embedding cost intelligence at the moment decisions matter most, unifying R&D, Engineering, and Direct Procurement into a single workflow with BOM level costing and PLM connectivity.
_1.jpg?queryString=20260527033517)
- CAIDENTIA PLATFORM (AI-POWERED DIRECT PROCUREMENT)
- Design to Source → Source to Contact → Procure to Pay → Spend Analysis → Supplier Management → Design to Source
The Caidentia platform delivers four core strategic advantages:
- Profit Margin Growth: Achieve sustainable margin growth by leveraging patented AI use cases to drive premium outcomes at an optimal cost.
- Faster Time to Market: Accelerate growth as R&D, engineering, quality, and procurement collaborate on one platform to eliminate cross functional friction.
- Supplier Enabled Innovation: Utilizing patented AI use cases for BOM design and cost collaboration enables early supplier involvement and fosters innovation.
- Supply Chain Resilience: Protect both profit and brand reputation with built in compliance and proactive risk mitigation from individual BOM items to the entire supply chain.
◼ AI Driven Intelligence for Modern Procurement
Central to the platform is AI Decision Intelligence, featuring a robust SRM ontology with multi domain knowledge and Samsung patented AI use cases. This strategic engine transforms operational efficiency into a permanent structural advantage, unlocking the potential for sustainable profit growth and faster time to market.
Explore the full assessment and see how Samsung SDS is shaping the future of procurement:
https://solutionmap.poweredbyhackett.com/dashboard/
