Samsung SDS Positioned in 2020 Gartner Magic Quadrant for Robotic Process Automation

Omni channel technology of online retail business

+ Samsung SDS’s Brity RPA positioned in Gartner MQ for RPA as the first Korean company
+ Gartner recognizes technology and innovation features of Brity RPA to easily automate various complex tasks
+ Brity RPA is deployed in several industries and public institutions in the global market


Samsung SDS’s Brity RPA is positioned in 2020 Gartner Magic Quadrant report – “Magic Quadrant for Robotic Process Automation” as the first Korean company.

A Magic Quadrant is an evaluation of vendors in a specific market that meet a defined set of 15 distinct criteria. In the report, Gartner evaluated RPA providers’ capabilities to deliver RPA application product on both their Completeness of Vision and Ability to Execute.

Gartner has recognized Samsung SDS’s Brity RPA for its technology and innovation features to automate complex business processes and its strengths that anyone, even the non-professionals, to easily discover and develop automation tasks.

Brity RPA not only performs simple, repetitive work but it applies AI technologies such as chatbot ‘Brity Assistant’, artificial intelligence character recognition (AICR), and text analysis to even automate more sophisticated, higher-value work that involves judgement, review and evaluation.

Furthermore, Brity RPA enhances process speed and efficiency by providing the ‘Headless Bot’ function which supports simultaneous running of multiple automation processes.

The solution also provides ‘Step Recorder’ function which records the PC screen while performing tasks and automatically generate automation process which allows even the non-professionals to easily automate tasks.

Brity RPA is deployed in companies of various industries including Samsung Electronics, Samsung C&T, Suhyup Bank, ETLAND, and public institutions to automate tasks like manufacturing process management, firm banking payment, customer service, human resource management, and financial affairs.

Meanwhile, Samsung SDS is actively contributing to the expansion of Robotic Process Automation in Korea by hosting Brity RPA Academy in July to provide free RPA training for 61 companies and organizations, and plans to open second academy in the remaining year.

Dr. WP Hong, President and CEO of Samsung SDS, said, “Brity RPA has been recognized for its technology and innovation in the global market, and Samsung SDS will continuously develop Brity RPA as a core platform to support customers’ digital transformation and future of work.”

※ Brity RPA is available for free trial on samsungsds.com

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