Insights

Global Trends and Implications in AI Risk Management
Mijeong Han

Global Trends and Implications in AI Risk Management

This article presents countermeasures to develop safe, reliable, and sustainable AI systems in advance based on AI-related norms, laws, and recommendations announced by the international community, including the EU and OECD.

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Copilot: The Key to Hyperautomation
Eunju Hong

Copilot: The Key to Hyperautomation

This article is based on the keynote and session details presented at REAL SUMMIT 2023, hosted by Samsung SDS in September 2023.

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Case Study: Samsung SDS Uses Retrieval Augmented Generation for Kubernetes Troubleshooting
Suhui Gang

Case Study: Samsung SDS Uses Retrieval Augmented Generation for Kubernetes Troubleshooting

This article describes the SKE-GPT technology based on RAG, which won an award at Samsung SDS’ Gen AI Hackathon, and how it can be utilized in customer technical support for Kubernetes troubleshooting.

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