[ { "id": "1261409", "idx": 39, "title": "Samsung SDS Endpoint Security End of Technical Support Policy", "summary": "1. ScopeThis End of Technical Support Policy ('Policy') is effective as of April 29, 2022, and applies to all Endpoint Security software ('Product'). This policy defines the final date of the technical support available for the Product purchased by Customers. The term 'Product' refers to the whole or a specific version of Samsung SDS Endpoint Security product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support.Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Endpoint Security Technical Support Period ■ Key Milestone Dates (1) General Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version- This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version.- This date is the base date when calculating the end date of the Technical Support for the previous version of the Product.(2) End of Sales (EoS) Date- The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase.- The EoS Date is the first day after 18 months have passed from the GA Date of Subsequent version.(3) End of Technical Support (EoTS) Date- The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product.- The EoTS Date is the first day after 30 months have passed from the GA Date of Subsequent version.- No kind of Standard Technical Support is provided for the previous version of the Product after this date.- It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date.(4) End of Extended Technical Support (EoXS) Date- Extended Technical Support is optional and provided for up to 12 months by mutual agreement between Samsung SDS and the Customers.- The EoXS Date is the last date on which the Extended Technical Support is provided for the previous version of the Product. No Technical Support of any kind is provided for the previous version of the Product after this date.- The Extended Technical Support fee shall be calculated as follows: Technical Support fee + 15% of the Technical Support fee.3. End of Technical support plan Product Table Product, Ver, End of technical support plan, Remarks Product Ver. End of technical support plan Remarks EoS EoTS EoXS Samsung SDS Endpoint Security v5.1 '25.12.31 '26.12.31 '27.12.31 Please contact your sales representative for details, if you are currently on a technical support contract. ", "releaseDate": "APR.29.2022", "detailLink": "/vn/notice/1261409_9220.html" }, { "id": "1261041", "idx": 38, "title": "Notice of Changes to Privacy Policy : April. 8. 2021 (Friday)", "summary": "■ Effective Date for Changes to Privacy Policy : April. 8. 2021 (Friday) ■ Major ChangesBEFORE■ 2.  Purpose of Processing Personal Information- To send news on latest releases of Samsung SDS solutions, events, newsletters and other marketing materials via email■ 5. Outsourcing- Outsourcing company: Oracle Corporation- Outsourced work: Processing personal information for the purposes of providing resource materials downloading and viewing services, responding to general inquiries on the Company, managing partner program applications, preparing, hosting, reviewing and managing events matching customers’ needs and to check identification for event participation※ The information above includes not only initially collected information but also edited information.- Retention: 2 years from user’s consent to collection and use of personal informationAFTER■ 2.  Purpose of Processing Personal Information- To send marketing materials such as news on latest releases of Samsung SDS solutions, events, and newsletters via email, and gifts ■ 5. Outsourcing- Outsourcing company: Oracle Corporation- Outsourced work: Processing personal information for the purposes of providing resource materials downloading and viewing services, responding to general inquiries on the Company, managing partner program applications, preparing, hosting, reviewing and managing events matching customers’ needs and to check identification for event participation※ The information above includes not only initially collected information but also edited information.- Retention: 2 years from user’s consent to collection and use of personal information- Outsourcing company: Diamond Ogilvy Group- Outsourced work: Refining Eloqua marketing solution DB and sending out eDM- Retention: For contracted term (until December 31, 2022); provided that the contracted term may be extended. - Outsourcing company : Dmining- Outsourced work : Managing entrances through events and delivering gifts- Retention : 3 months from user’s consent to collection of information for events", "releaseDate": "APR.01.2022", "detailLink": "/vn/notice/1261041_9220.html" }, { "id": "1260898", "idx": 37, "title": "Brightics AI End of Technical Support Policy", "summary": "1. ScopeThis End of Technical Support Policy ('Policy') is effective as of Mar. 7th, 2022, and applies to all Brightics AI software ('Product'). This policy defines the final date of the technical support available for the Product purchased by Customers. The term 'Product' refers to the whole or a specific version of Brightics AI product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support.Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Brightics AI Technical Support Period ■ Key Milestone DatesGeneral Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version- This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version.- This date is the base date when calculating the end date of the Technical Support for the previous version of the Product.(2) End of Sales (EoS) Date- The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase.- The EoS Date is the first day after 12 months have passed from the GA Date of Subsequent version.(3) End of Technical Support (EoTS) Date- The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product.- The EoTS Date is the first day after 36 months have passed from the GA Date of Subsequent version.- No kind of Standard Technical Support is provided for the previous version of the Product after this date.- It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date.(4) End of Extended Technical Support (EoXS) Date- Extended Technical Support is optional and provided for up to 12 months by mutual agreement between Samsung SDS and the Customers.- The EoXS Date is the last date on which the Extended Technical Support is provided for the previous version of the Product. No Technical Support of any kind is provided for the previous version of the Product after this date.- The Extended Technical Support fee shall be calculated as follows: Technical Support fee + 15% of the Technical Support fee. 3. End of Technical support plan End of Technical support plan table Product, Ver, End of technical support plan, Remarks Product Ver. End of technical support plan Remarks EoS EoTSEoTS Nexplant Analytics (Brightics) v1.0 or less '20.12.31 '21.12.31 - Please contact your sales representative for details, if you are currently on a technical support contract. Brightics Cloud v1.5 or less '21.09.11 '22.09.11 - Brightics AIv3.6 or less '21.09.11 '23.09.11'24.09.11 Brightics AI v3.7 '22.12.08 '24.12.08 '25.12.08 Brightics AI v3.8 '23.03.07 '25.03.07 '26.03.07 ", "releaseDate": "MAR.07.2022", "detailLink": "/vn/notice/1260898_9220.html" }, { "id": "1260897", "idx": 36, "title": "Brightics IoT End of Technical Support Policy", "summary": "1. ScopeThis End of Technical Support Policy ('Policy') is effective as of Mar. 7th, 2022, and applies to all Brightics IoT software ('Product'). This policy defines the final date of the technical support available for the Product purchased by Customers. The term 'Product' refers to the whole or a specific version of Brightics IoT product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support.Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2.Brightics IoT Technical Support Period ■ Key Milestone Dates(1) General Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version- This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version.- This date is the base date when calculating the end date of the Technical Support for the previous version of the Product.(2) End of Sales (EoS) Date- The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase.- The EoS Date is the first day after 3 months have passed from the GA Date of Subsequent version.(3) End of Technical Support (EoTS) Date- The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product.- The EoTS Date is the first day after 24 months have passed from the GA Date of Subsequent version.- No kind of Standard Technical Support is provided for the previous version of the Product after this date.- It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date. 3. End of Technical support plan End of Technical support plan table Product, Ver, End of technical support plan, Remarks Product Ver End of technical support plan Remarks EoS EoTS Brightics IoT v2.0 '19.11.08 '19.11.08 Please contact your sales representative for details, if you are currently on a technical support contract. v2.1 '19.11.08 '19.11.08 v2.2 '19.11.08 '20.09.30 v2.7 '21.06.30 '23.03.31 V2.8 '21.06.30 '23.03.31 V2.9 '22.03.31 '23.12.31 ", "releaseDate": "MAR.07.2022", "detailLink": "/vn/notice/1260897_9220.html" }, { "id": "1259606", "idx": 35, "title": "Brightics AI End of Technical Support Policy", "summary": "1. ScopeThis End of Technical Support Policy ('Policy') is effective as of Feb. 18th, 2022, and applies to all Brightics AI software ('Product'). This policy defines the final date of the technical support available for the Product purchased by Customers. The term ' Product ' refers to the whole or a specific version of Brightics AI product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support.Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Brightics AI Technical Support Period ■ Key Milestone DatesGeneral Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version- This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version.- This date is the base date when calculating the end date of the Technical Support for the previous version of the Product.(2) End of Sales (EoS) Date- The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase.- The EoS Date is the first day after 12 months have passed from the GA Date of Subsequent version.(3) End of Technical Support (EoTS) Date- The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product.- The EoTS Date is the first day after 36 months have passed from the GA Date of Subsequent version.- No kind of Standard Technical Support is provided for the previous version of the Product after this date.- It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date.(4) End of Extended Technical Support (EoXS) Date- Extended Technical Support is optional and provided for up to 12 months by mutual agreement between Samsung SDS and the Customers.- The EoXS Date is the last date on which the Extended Technical Support is provided for the previous version of the Product. No Technical Support of any kind is provided for the previous version of the Product after this date.- The Extended Technical Support fee shall be calculated as follows: Technical Support fee + 15% of the Technical Support fee. 3. End of Technical support plan End of Technical support plan table Product, Ver, End of technical support plan, Remarks Product Ver. End of technical support plan Remarks EoS EoTSEoTS Nexplant Analytics (Brightics) v1.0 or less '20.12.31 '21.12.31- Please contact your sales representative for details, if you are currently on a technical support contract. Brightics Cloudv1.5 or less '21.09.11 '22.09.11- Brightics AIv3.6 or less '21.09.11 '23.09.11'24.09.11 Brightics AI v3.7 '22.12.08 '24.12.08 '25.12.08※v3.7 has a policy that is 9 months longer than that of the previous versions. ", "releaseDate": "FEB.18.2022", "detailLink": "/vn/notice/1259606_9220.html" }, { "id": "1259082", "idx": 34, "title": "Nexledger End of Technical Support Policy", "summary": "1. ScopeThis End of Technical Support Policy ('Policy') is effective as of Jan. 14th, 2022, and applies to all Nexledger software ('Product'). This policy defines the final date of the technical support available for the Product purchased by Customers. The term 'Product' refers to the whole or a specific version of Nexledger product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support.Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Nexledger Technical Support Period ■ Key Milestone Dates(1) General Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version-This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version.-This date is the base date when calculating the end date of the Technical Support for the previous version of the Product. (2) End of Sales (EoS) Date-The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase.-The EoS Date is the first day after 6 months have passed from the GA Date of Subsequent version.(3) End of Technical Support (EoTS) Date-The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product.-The EoTS Date is the first day after 36 months have passed from the GA Date of Subsequent version. -No kind of Standard Technical Support is provided for the previous version of the Product after this date.-It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date.3. End of Life(EoL) Policy for Hardware End of Technical support plan table Product, Ver, End of technical support plan, Remarks Product Ver End of technical support plan Remarks EoS EoTS Nexledger v2.0 '20.07.31 '22.11.30 Please contact your sales representative for details, if you are currently on a technical support contract. v2.1 '20.07.31 '22.11.30 v2.2 '22.02.06 '24.08.06 v2.3 '22.02.06 '24.08.06 v2.4 '22.07.14 '25.01.14 ", "releaseDate": "JAN.05.2022", "detailLink": "/vn/notice/1259082_9220.html" }, { "id": "1258370", "idx": 33, "title": "Samsung SDS Endpoint Security End of Technical Support Policy", "summary": "1. Scope This End of Technical Support Policy (\"Policy\") is effective as of Oct 04, 2021, and applies to all Endpoint Security software (\"Product\"). This policy defines the final date of the technical support available for the Product purchased by Customers. The term \" Product \" refers to the whole or a specific version of Samsung SDS Endpoint Security product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support. Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Endpoint Security Technical Support Period ■ Key Milestone Dates (1) General Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version- This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version.- This date is the base date when calculating the end date of the Technical Support for the previous version of the Product.(2) End of Sales (EoS) Date - The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase. - The EoS Date is the first day after 18 months have passed from the GA Date of Subsequent version.(3) End of Technical Support (EoTS) Date - The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product. - The EoTS Date is the first day after 30 months have passed from the GA Date of Subsequent version. - No kind of Standard Technical Support is provided for the previous version of the Product after this date. - It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date.(4) End of Extended Technical Support (EoXS) Date - Extended Technical Support is optional and provided for up to 12 months by mutual agreement between Samsung SDS and the Customers. - The EoXS Date is the last date on which the Extended Technical Support is provided for the previous version of the Product. No Technical Support of any kind is provided for the previous version of the Product after this date.- The Extended Technical Support fee shall be calculated as follows: Technical Support fee + 15% of the Technical Support fee. 3. End of Technical support plan Product Table Product, Ver, End of technical support plan, Remarks Product Ver. End of technical support plan Remarks EoS EoTS EoXS Samsung SDS Endpoint Security v5.0 or less1) '21.12.15 '22.12.15 '23.12.15 Please contact your sales representative for details, if you are currently on a technical support contract. v5.1 '22.12.15 '23.12.15 '24.12.15 1) Discontinued Product : v5.0 or less version of Endpoint Security-PC (previously referred to as ESCORT)   v5.0 or less version of Endpoint Security-Document(previously referred to as NASCA) ", "releaseDate": "OCT.01.2021", "detailLink": "/vn/notice/1258370_9220.html" }, { "id": "1258051", "idx": 32, "title": "End of Sales and Technical Support for Nexshop", "summary": "1. End of Sales and Technical Support PolicyThe End of Sales and Technical Support Policy (hereafter 'Policy') is effective as of September 30, 2021, and applies to all Nexshop and related products (hereafter 'Product'), which defines the end date of technical support provided after sales. The term 'Product' applies to the whole or a specific version of the Nexshop product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support.Samsung SDS reserves the right to revise the policy itself or the end date of technical support for Product when needed at its sole discretion and will publish, at any time, on its website the termination plan of Technical Support with dates, Product list and other helpful information.(1) End of Sales (EoS) date-Sales of new licensee or additional license for existing customers will be terminated from the date applicable (EoS date).(2) End of Technical Support (EoTS) date-The technical support for Product will be terminated from the date applicable (EoTS date).-Existing customers can continue to use Product, but any types of technical support including new patch release, upgrade, etc. will not be provided from the date on.2. Plan for the termination of sales and technical support End of Technical support plan table Product, Ver, End of technical support plan, Remarks Product Ver End of technical support plan Remarks EoS EoTS Nexshop v3.0 '21.09.30 '22.05.31 If you are currently on a maintenance contract, please contact your sales representative for details. v3.5 '21.09.30 '22.05.31 v4.0 '21.09.30 '22.05.31 ", "releaseDate": "SEP.27.2021", "detailLink": "/vn/notice/1258051_9220.html" }, { "id": "1257709", "idx": 31, "title": "Notice of Changes to Privacy Policy : August. 30. 2021 (Monday)", "summary": "■ Effective Date for Changes to Privacy Policy : August. 30. 2021 (Monday) ■ Major ChangesBEFORE■ 1. Processing Personal Information To serve users better and understand users’ needs and interests, the Company processes the content and other information users provide during visiting sessions, including when users sign up for additional information, register an enquiry. This can include information in or about the content users provide, such as the date user enquiry has been registered. Company also processes information about how users use the Company’s Website, such as the types of content users view or engage with or the frequency and duration of user’s activities.■ 3. Sharing Personal Information with Third Parties In principle, the Company does not disclose any of the personal information collected; however, the following are exceptions: - If the user has given consent to disclose information in advance; or - The Company may also use or disclose Marketing Information as we believe to be necessary or appropriate■ 4. Retention of Collected Information(1) Retention of information in accordance with the Company's policies: - Retained items: email address, name, user’s company (department or store), user’s position at user’s company - Reason for retention: To manage users’ activity history- Retention period: 2 years from the user’s last access to the website■ 5. OutsourcingThe Company delegates some of the tasks required for providing services to an outside service provider : - Outsourcing company: Oracle - Outsourced work: Marketing Activity- Information provided: Information described in 1.a) and b)- Retention: Destroyed upon visitor’s discard request■ 6. International transfer of personal informationThe Company may transfer users’ personal information to South Korea and Australia in order to better facilitate the Service. By using this website or providing any personal information to the Company, users consent to the transfer, processing, and storage of such information outside of user’s country of residence where data protection standards may be different.AFTER ■ 1. Processing Personal InformationThe Company processes the following personal information in order to respond to and manage inquiries on the Company, its services/products, investment, career opportunities, website, events and registration services, EBC visitations; reports on wrongful practices; and security reports. Samsung SDS does not collect personal information from users under 14 years of age. ■ 3. Transfer of Personal Information to Third Parties In principle, the Company does not disclose any of the personal information collected; however, the following are exceptions:- If the user has given consent to disclose information in advance; or- The Company may also use or disclose Marketing Information as we believe to be necessary or appropriate- When coordination and communication among members of Samsung SDS offices at home and abroad using internet relevant services provided by the Company’s website(www.samsungsds.com) is needed.■ 4. Retention of Collected Information (1) Retention of information in accordance with the Company's policies:- Retained items: collected information under Article 1(1)- Reason for retention: To manage users’ activity history- Retention period: 2 years■ 5. Outsourcing The Company delegates some of the tasks required for providing services to an outside service provider, ensuring necessary measures to safely manage personal information in accordance with relevant laws. The following are the outsourcing company and the outsourced work:However, reports on wrongful practices and security reporting center (reports) specified in Article 1.1 is excluded from outsourced work.- Outsourcing company: Oracle Corporation- Outsourced work: Processing personal information for the purposes of providing resource materials downloading and viewing services, responding to general inquiries on the Company, managing partner program applications, preparing, hosting, reviewing and managing events matching customers’ needs and to check identification for event participation ※ The information above includes not only initially collected information but also edited information.- Retention: 2 years from user’s consent to collection and use of personal information■ 6. International transfer of personal information The Company transfers user’s personal information to third party overseas as detailed below and may process the information at a server outside user’s country of residence.(1)Receiving business and contact information- Name : Oracle Corporation Data Center (Australia)- Contact info. : https://www.oracle.com/legal/privacy/services-privacy-policy.htmlChief Privacy Officer, Oracle Corporation10 Van de Graaff DriveBurlington, MA 01803USA(2) Destination Country, Date and Method of Transfer- Destination country: Australia※ Location of overseas base : Oracle Corporation Data Center (Australia)- Date and method of transfer: Transfer through network at the time of using internet related service provided via Samsung SDS website(3) Transferred Personal Information: Among the items of collected personal information of Article 1.(1), reports of wrongful practices and security report center(reports) are excluded.※ The information above includes not only initially collected information but also edited information.(4) Purpose of Using Transferred Personal InformationThe Company transfers personal information to the outside service provider so that it can conduct the tasks required to provide the following services, and oversees them to ensure that the service provider complies with the relevant privacy laws:- To respond to and manage inquiries concerning the company, services/products, investment, career opportunities, website management.- To provide events and other services, and to carry out email marketing activities- To respond to event-related inquiries, confirm users’ identity for their participation in events, and prepare, conduct, review, and manage events based on customer requirements.(5) Purpose of using personal information and retention period of the receiver- Users’ personal information shall retained for 2 years following consent to collection and use of personal information and be immediately destroyed after 2 years. However, if the retention of any personal information is required under applicable laws and regulations, such information shall be retained for a period in accordance with these laws and regulations.(6) Right to refuse consent and resulting disadvantages- Users have the right to refuse to collection of information. There may be restrictions in services if user refuse to consent.", "releaseDate": "AUG.23.2021", "detailLink": "/vn/notice/1257709_9220.html" }, { "id": "1257196", "idx": 30, "title": "Nexledger End of Technical Support Policy", "summary": "1. ScopeThis End of Technical Support Policy ('Policy') is effective as of Aug. 6th, 2021, and applies to all Nexledger software ('Product'). This policy defines the final date of the technical support available for the Product purchased by Customers. The term "Product" refers to the whole or a specific version of Nexledger product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support.Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Nexledger Technical Support Period ■ Key Milestone Dates(1) General Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version-This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version.-This date is the base date when calculating the end date of the Technical Support for the previous version of the Product. (2) End of Sales (EoS) Date-The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase.-The EoS Date is the first day after 6 months have passed from the GA Date of Subsequent version.(3) End of Technical Support (EoTS) Date-The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product.-The EoTS Date is the first day after 36 months have passed from the GA Date of Subsequent version. -No kind of Standard Technical Support is provided for the previous version of the Product after this date.-It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date.3. End of Life(EoL) Policy for Hardware End of Technical support plan table Product, Ver, End of technical support plan, Remarks Product Ver End of technical support plan Remarks EoS EoTS Nexledger v2.0 '20.07.31 '22.11.30 Please contact your sales representative for details, if you are currently on a technical support contract. v2.1 '20.07.31 '22.11.30 v2.2 '22.02.06 '24.08.06 v2.3 '22.02.06 '24.08.06 ", "releaseDate": "AUG.04.2021", "detailLink": "/vn/notice/1257196_9220.html" }, { "id": "1255023", "idx": 29, "title": "Brightics IoT BMS End of Technical Support Policy", "summary": "1. ScopeThis End of Technical Support Policy ("Policy") is effective as of June 07, 2021, and applies to all Brightics IoT BMS software ("Product"). This policy defines the final date of the technical support available for the Product purchased by Customers. The term "Product" refers to the whole or a specific version of Brightics IoT BMS product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support.Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Brightics IoT BMS Technical Support Period ■ Key Milestone Dates(1) General Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version- This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version.- This date is the base date when calculating the end date of the Technical Support for the previous version of the Product.(2) End of Sales (EoS) Date- The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase.- The EoS Date is the first day after 3 months have passed from the GA Date of Subsequent version.※ Existing customers(Only Brightics IoT BMS v2.0 operating site customers) can purchase the same version additionally(3) End of Technical Support (EoTS) Date- The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product.- The EoTS Date is the first day after 60 months have passed from the GA Date of Subsequent version.- It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date.(4) End of Extended Technical Support (EoXS) Date- Extended Technical Support is optional and provided for up to 60 months by mutual agreement between Samsung SDS and the Customers.- The EoXS Date is the last date on which the Extended Technical Support is provided for the previous version of the Product. - The Extended Technical Support fee shall be calculated as follows:Technical Support fee + 15% of the Technical Support fee.3. End of Life(EoL) Policy for Hardware Hardware products (including controller) may be discontinued due to external factors, such as discontinuation of parts, without regards to the software EoTS(End of Technical Support).To learn more about EOL policy for hardware, please contact your sales representative.4. End of Technical support plan End of Technical support plan table Product, Ver, End of technical support plan, Remarks Product Ver End of technical support plan Remarks EoS EoTS EoXS Brightics IoT BMS v1.0* '19.11.12 '20.05.12 '20.05.12 Please contact your sales representative for details, if you are currently on a technical support contract. v2.0** '19.11.12 '24.03.31 '29.03.31 * BMS v1.0 includes ControlCity v6.2 or less** BMS v2.0 includes ControlCity-NX ", "releaseDate": "JUN.02.2021", "detailLink": "/vn/notice/1255023_9220.html" }, { "id": "1254428", "idx": 28, "title": "Notice of Changes to Privacy Policy : April. 30. 2021 (Friday)", "summary": "■ Effective Date for Changes to Privacy Policy : April. 30. 2021 (Friday) ■ Major ChangesBEFORE■ 11. Data Protection Officer The Company appoints the following department and officers to protect personal information and handles complaints relating to personal information. Data Protection Officer - Name : Principal Specialist Eunjung Lee- Telephone : 82-2-6155-0590AFTER ■ 11. Data Protection Officer The Company appoints the following department and officers to protect personal information and handles complaints relating to personal information. Data Protection Officer - Name : Principal Professional Youngjin Lah- Telephone : 82-2-6155-0703", "releaseDate": "APR.23.2021", "detailLink": "/vn/notice/1254428_9220.html" }, { "id": "1254179", "idx": 27, "title": "Brightics IoT End of Technical Support Policy", "summary": "1. ScopeThis End of Technical Support Policy (\"Policy\") is effective as of March 31, 2021 and applies to all Brightics IoT software (\"Product\"). This policy defines the final date of the technical support available for the Product purchased by Customers. The term \"Product\" refers to the whole or a specific version of Brightics IoT product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support.Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2.Brightics IoT Technical Support Period ■ Key Milestone Dates(1) General Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version- This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version.- This date is the base date when calculating the end date of the Technical Support for the previous version of the Product.(2) End of Sales (EoS) Date- The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase.- The EoS Date is the first day after 3 months have passed from the GA Date of Subsequent version.(3) End of Technical Support (EoTS) Date-The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product.-The EoTS Date is the first day after 24 months have passed from the GA Date of Subsequent version.-No kind of Standard Technical Support is provided for the previous version of the Product after this date.- It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date. 3. End of Technical support plan End of Technical support plan table Product, Ver, End of technical support plan, Remarks Product Ver End of technical support plan Remarks EoS EoTS Brightics IoT v2.0 '19.11.08 '19.11.08 Please contact your sales representative for details, if you are currently on a technical support contract. v2.1 '19.11.08 '19.11.08 v2.2 '19.11.08 '20.09.30 v2.7 '21.06.30 '23.03.31 V2.8 '21.06.30 '23.03.31 ", "releaseDate": "MAR.31.2021", "detailLink": "/vn/notice/1254179_9220.html" }, { "id": "1253557", "idx": 26, "title": "Brightics AI End of Technical Support Policy", "summary": "1. ScopeThis End of Technical Support Policy (\"Policy\") is effective as of Mar. 8th, 2021, and applies to all Brightics AI software (\"Product\"). This policy defines the final date of the technical support available for the Product purchased by Customers. The term \"Product\" refers to the whole or a specific version of Brightics AI product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support.Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Brightics AI Technical Support Period ■ Key Milestone DatesGeneral Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version- This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version.- This date is the base date when calculating the end date of the Technical Support for the previous version of the Product.(2) End of Sales (EoS) Date- The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase.- The EoS Date is the first day after 12 months have passed from the GA Date of Subsequent version.(3) End of Technical Support (EoTS) Date- The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product.- The EoTS Date is the first day after 36 months have passed from the GA Date of Subsequent version.- No kind of Standard Technical Support is provided for the previous version of the Product after this date.- It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date.(4) End of Extended Technical Support (EoXS) Date- Extended Technical Support is optional and provided for up to 12 months by mutual agreement between Samsung SDS and the Customers.- The EoXS Date is the last date on which the Extended Technical Support is provided for the previous version of the Product. No Technical Support of any kind is provided for the previous version of the Product after this date.- The Extended Technical Support fee shall be calculated as follows: Technical Support fee + 15% of the Technical Support fee. 3. End of Technical support plan End of Technical support plan table Product, Ver, End of technical support plan, Remarks Product Ver. End of technical support plan Remarks EoS EoTSEoTS Nexplant Analytics (Brightics) v1.0 or less '20.12.31 '21.12.31- Please contact your sales representative for details, if you are currently on a technical support contract. Brightics Cloudv1.5 or less '21.09.11 '22.09.11- Brightics AIv3.6 or less '21.09.11 '23.09.11'24.09.11 Brightics AIv3.7 '22.03.08 '24.03.08'25.03.08 ", "releaseDate": "MAR.08.2021", "detailLink": "/vn/notice/1253557_9220.html" }, { "id": "1240829", "idx": 25, "title": "Brity RPA End of Technical Support Policy", "summary": "1. ScopeThis End of Technical Support Policy (\"Policy\") is effective as of September 30, 2020, and applies to all [Brity RPA] software (\"Product\"). This policy defines the applicable end date of the technical support available for the Product and describes the transition plans for such discontinued Products as of the applicable end dates. The term \"Product\" refers to the whole or a specific version of [Brity RPA] product group.Samsung SDS, at its sole discretion, may discontinue Products under this Policy at any time regardless of any inconsistent terms and conditions stipulated in relevant policies relating to Technical Support of the Products, and shall not be responsible for any loss, damages or costs arising from such discontinuance. Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy, including but not limited to the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Brity RPA Technical Support Period ■ Key Milestone Dates(1)General Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version- This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version. - This date is the base date when calculating the end date of the Technical Support for the previous version of the Product.(2) End of Sales (EoS) Date- The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase.- The EoS Date is the first day after three (3) months have passed from the GA Date of Subsequent version.(3) End of Technical Support (EoTS) Date- The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product. - The EoTS Date is the first day after twenty-four (24) months have passed from the GA Date of Subsequent version. - No Standard Technical Support is provided for the previous version of the Product after this date.- It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date. 3. End of Technical support plan End of Technical support plan table Product, Ver, End of technical support plan, Remarks Product Ver. End of technical support plan Remarks EoS EoTS Brity RPA v1.0 '20. 12. 29 '21. 9. 29 Please contact your sales representative for details, if you are currently on a technical support contract. ", "releaseDate": "SEP.28.2020", "detailLink": "/vn/notice/1240829_9220.html" }, { "id": "1237711", "idx": 24, "title": "Brightics AI End of Technical Support Policy", "summary": "1. ScopeThis End of Technical Support Policy (\"Policy\") is effective as of September 11, 2020, and applies to all Brightics AI products or services, including on-premises software and cloud services (\"Product\"). This policy defines the applicable end date of the technical support available for the Product and describes the transition plans for such discontinued Products as of the applicable end dates. Samsung SDS, at its sole discretion, may discontinue Products under this Policy at any time regardless of any inconsistent terms and conditions stipulated in relevant policies relating to Technical Support of the Products, and shall not be responsible for any loss, damages or costs arising from such discontinuance.Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any relevant information related to this Policy, including but not limited to the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Brightics AI Technical Support Period ■ Key Milestone DatesGeneral Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version- This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version. - This date is the base date when calculating the end date of the Technical Support for the previous version of the Product.(2) End of Sales (EoS) Date- The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase.- The EoS Date is the first day after 12 months have passed from the GA Date of Subsequent version.(3) End of Technical Support (EoTS) Date- The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product. - The EoTS Date is the first day after 36 months have passed from the GA Date of Subsequent version. - No Standard Technical Support shall be provided for the previous version of the Product after this date.- It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date.(4) End of Extended Technical Support (EoXS) Date- Extended Technical Support is optional and provided for up to 12 months by mutual agreement between Samsung SDS and the Customers. - The EoXS Date is the last date on which the Extended Technical Support is provided for the previous version of the Product. No Technical Support of any kind is provided for the previous version of the Product after this date. - The Extended Technical Support fee shall be calculated as follows: Technical Support fee + 15% of the Technical Support fee. 3. End of Technical support plan End of Technical support plan table Product, Ver, End of technical support plan, Remarks Product Ver. End of technical support plan Remarks EoS EoTSEoTS Nexplant Analytics (Brightics) v1.0 or less '20.12.31 '21.12.31- Please contact your sales representative for details, if you are currently on a technical support contract. Brightics Cloudv1.5 or less '21.09.11 '22.09.11- Brightics AIv3.6 or less '21.09.11 '23.09.11'24.09.11 ", "releaseDate": "SEP.11.2020", "detailLink": "/vn/notice/1237711_9220.html" }, { "id": "1237713", "idx": 23, "title": "Samsung SDS EMM End of Technical Support Policy", "summary": "1. Scope This End of Technical Support Policy (\"Policy\") is effective as of August 31, 2020, and applies to all Samsung SDS EMM software (\"Product\"). This policy defines the final date of the technical support available for the Product purchased by Customers. The term \"Product\" refers to the whole or a specific version of Nexshop product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support.Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Samsung SDS EMM Technical Support Period ■ Key Milestone Dates(1) General Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version- This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version. - This date is the base date when calculating the end date of the Technical Support for the previous version of the Product.(2) End of Sales (EoS) Date- The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase.- The EoS Date is the first day after 3 months have passed from the GA Date of Subsequent version.- Some versions with special features such as v1.5 and 1.6 are not applicable for this EoS policy.(3) End of Technical Support (EoTS) Date- The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product. - The EoTS Date is the first day after 36 months have passed from the GA Date of Subsequent version. - No kind of Standard Technical Support is provided for the previous version of the Product after this date.- It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date. ※ As a result, the end target version, the End of Sales(EoS) date, and the End of Technical Support(EoTS) date follow the end plan table criteria in paragraph 3 below. 3. End of Technical support plan End of Technical support plan table Product, Ver, End of technical support plan, Remarks Product Ver. End of technical support plan Remarks EoS EoTS Samsung SDS EMM v1.2 '20.08.31 '21.08.31 Please contact your sales representative for details, if you are currently on a technical support contract. v1.3 '20.08.31 '21.08.31 v1.4 '20.08.31 '21.08.31 ", "releaseDate": "AUG.31.2020", "detailLink": "/vn/notice/1237713_9220.html" }, { "id": "1237712", "idx": 22, "title": "Samsung SDS Nexsign End of Technical Support Policy", "summary": "1. ScopeThis End of Technical Support Policy (\"Policy\") is effective as of August 31, 2020, and applies to all Samsung SDS Nexsign software (\"Product\"). This policy defines the final date of the technical support available for the Product purchased by Customers.The term \" Product \" refers to the whole or a specific version of Samsung SDS Nexsign product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support.Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Samsung SDS Nexsign Technical Support Period ■ Key Milestone Dates(1)General Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version- This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version. - This date is the base date when calculating the end date of the Technical Support for the previous version of the Product.(2) End of Sales (EoS) Date- The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase.- The EoS Date is the first day after 3 months have passed from the GA Date of Subsequent version.(3) End of Technical Support (EoTS) Date- The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product. - The EoTS Date is the first day after 48 months have passed from the GA Date of Subsequent version. - No kind of Standard Technical Support is provided for the previous version of the Product after this date.- It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date. ※ As a result, the end target version, the End of Sales(EoS) date, and the End of Technical Support(EoTS) date follow the end plan table criteria in paragraph 3 below. 3. End of Technical support plan End of Technical support plan table Product, Ver, End of technical support plan, Remarks Product Ver. End of technical support plan Remarks EoS EoTS Samsung SDS Nexsign v1.2 '20.08.31 '21.08.31 Please contact your sales representative for details, if you are currently on a technical support contract. v1.3 '20.08.31 '21.08.31 v1.4 '20.08.31 '21.08.31 ", "releaseDate": "AUG.31.2020", "detailLink": "/vn/notice/1237712_9220.html" }, { "id": "1237714", "idx": 21, "title": "Nexshop End of Technical Support Policy", "summary": "1. Scope This End of Technical Support Policy (\"Policy\") is effective as of August 1, 2020, and applies to all Nexshop software (\"Product\"). This policy defines the final date of the technical support available for the Product purchased by Customers. The term \"Product\" refers to the whole or a specific version of Nexshop product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support.Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Nexshop Technical Support Period ■ Key Milestone Dates(1) General Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version- This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version. - This date is the base date when calculating the end date of the Technical Support for the previous version of the Product.(2) End of Sales (EoS) Date- The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase.- The EoS Date is the first day after 3 months have passed from the GA Date of Subsequent version.(3) End of Technical Support (EoTS) Date- The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product. - The EoTS Date is the first day after 12 months have passed from the GA Date of Subsequent version. - No kind of Standard Technical Support is provided for the previous version of the Product after this date.- It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date.3. End of Technical support plan End of Technical support plan table Product, Ver, End of technical support plan, Remarks Product Ver. End of technical support plan Remarks EoS EoTS Nexshop Marketing v1.0 November 1.2020 July 31.2021 Please contact your sales representative for details, if you are currently on a technical support contract. v1.1 November 1.2020 July 31.2021 v2.0 November 1.2020 July 31.2021 v2.1 November 1.2020 July 31.2021 Nexshop Sales v1.0 November 1.2020 July 31.2021 v2.0 November 1.2020 July 31.2021 v2.1 November 1.2020 July 31.2021 Nexshop DPM[1] v1.0 November 1.2020 July 31.2021 v2.0 November 1.2020 July 31.2021 VA4S v2.1 November 1.2020 July 31.2021 v2.2 November 1.2020 July 31.2021 Nexshop v1.0 November 1.2020 July 31.2021 v1.1 November 1.2020 July 31.2021 v2.0 November 1.2020 July 31.2021 v2.1 November 1.2020 July 31.2021 # References[1] Nexshop DPM includes Nexshop DMM ", "releaseDate": "JUL.31.2020", "detailLink": "/vn/notice/1237714_9220.html" }, { "id": "1237715", "idx": 20, "title": "CelloLogistics.com Privacy Policy", "summary": "-->-->-->[CelloLogistics.com Privacy Policy] v1.3.0 -  Effective From November 27,2019  Samsung SDS Co., Ltd. (hereinafter referred to as the \"Company\") provides this Privacy Policy to inform www.cellologistics.com users of its policies regarding the collection, use and disclosure of information we receive to protect users’ personal information and quickly resolve issues they might have on the matter.  Article 1 Purposes of Processing Personal Information The Company processes personal information for the following purposes. The personal information we manage will not be used for purposes other than those set out below. We will ask for your consent if there are any updates or changes in the purposes of this Privacy Policy. 1. To administer website membership and provide member services We process your personal information to process your application for membership, identify/authorize your access to the website, manage your account, give notifications and help your inquiries. 1) To provide general services 2) To provide Express services 2. To provide services related to conferences, seminars We process your personal information to register (pre-registration, on-site registration) for conferences/seminars and to improve our services by analyzing customer data. 3. To handle customer inquiries We process your personal information to check a customer’s identification/inquiries, contact/notify facts, respond to inquiries and notify results. 4. To send marketing materials and newsletters (promotional information) via email We provide information on logistics market indicators/trends, white papers, events (conferences, seminars, etc.) via email. 5. To run shared growth programs We process your personal information to register for the Company's shared growth programs and operate the programs.  Article 2 Items of Personal Information to be Processed The Company processes the following items of personal information.1. Administering website membership 1) General service members Required information: Email, Password, Name, Country, Company Name, Company Type 2) Express service members Required information: Email, Password, Name, Mobile Number, Country, Company Name, Department 2. Providing conference/seminar services Required information: Name, Email, Company Name, Company Type, Mobile Number, Department, Job Title 3. Handling customer inquiries Required information: Name, Country, Company Name, Company Type, Email 4. Sending marketing materials and newsletters (advertising information) Optional information: Email 5. Running shared growth programs Required information: Name, Company Name, Job Title, Mobile Number, Email In the process of using internet services, the following personal information can be automatically collected. - IP address, used service data, log data - Cookies (Identity, Session, Referral)  Article 3 Method of Personal Information Collection 1. The Company collects one’s personal information when the user agrees on the collection and types in his or her information in the process of applying for a membership and using services. 2. The Company collects one’s personal information when the user agrees on the collection and types in his or her information in the process of pre-registering/ registering on-site for conferences/seminars. 3. Your personal information may be collected in the process of registering inquiries. 4. The Company collects one's personal information when the user agrees on the collection and types in his or her information in the process of applying for shared growth program sessions.  Article 4 Processing and Retention of Personal Information 1. The Company retains personal information for the period allowed under the relevant laws and regulations or agreed by users when collecting their personal information. 2. Period of personal information processing and retention is as follows: 1) For membership management: 90 days after the user’s withdrawal from its membership 2) For providing conference/seminar services: A year from the point of registration 3) For handling customer inquiries: A year from the point of inquiry 4) For running shared growth programs: A year from the point of registration However, in case of the following events, the retention period will be extended until the end of these events. 1) In the event where an investigation is underway due to violation of relevant laws: Until the investigation ends 2) In the event where debt remains regarding the use of the website: Until the debt is paid 3. In the event where goods or services are provided: Until the provision of the goods or services is completed, fees are paid and settled.  Article 5 Provision of Personal Information to a Third Party 1. The Company processes personal information within the scope specified in this Privacy Policy and provides it to a third party only when consent is given by the user concerned or the provision is subject to a law or regulation. 2. The Company provides personal information to a third party as below when a user’s inquiry requires engagement by an overseas logistics entity provided that the user has given a prior consent. - Third party which will be provided with personal information: Samsung SDS’s Overseas logistics offices - Purpose: To process customer inquiries - Personal information items to be provided: Name, Country, Company Name, Company Type, Email - Retention Period: Until the inquiries are processed  Article 6 Using Data Processor 1. The Company uses data processor to handle and manage certain user information as follows to improve service quality. 1) Purpose: For services related to conferences and seminars - Data Processor: THEGOODMARKETING Co., Ltd - Tasks performed: Sending text messages on guides to conferences/seminars, making name tags, checking one’s identity, figuring out the number of registrations (pre-registration, on-site registration), etc. 2) The Company uses a data processor to run its shared growth programs. - Data Processor: Multicampus Co., Ltd. - Tasks performed: Membership management (assigning user name & password), session operation 2. The company shall ensure that the data processor abides by at least the same level of protection for user’s personal information on following: prohibition of handling personal information for purposes other than conducting entrusted tasks, technical and managerial protection measures, restriction of re-entrustment, management and supervision over the entrusted company and compensation for damages. 3. If any change is made in the contents of entrusted tasks or the entrusted company, such information shall be reported through this privacy policy.  Article 7 International Transfer of Personal Information 1. The Company shares some of the personal information with an external service provider. 1) We use an online marketing solution (Eloqua) when we send email newsletters (promotional information). - Transferred personal information: Email - Transferred to: Oracle Corporation Chief Privacy Officer, Oracle Corporation, 10 Van de Graaff Drive, Burlington, MA 01803 USA http://www.oracle.com/legal/privacy/services-privacy-policy.html - Country to which personal information is transferred: Australia - Time & method of transfer: Transfer to a server overseas via network when sending an email - Retention / Use period: 1 year from the registration 2) We transfer information if a user consents to receiving email newsletters. Other personal information is not transferred outside the country.  Article 8 Users’ Rights/Obligations and Methods of Exercising Rights 1. Users can exercise the rights regarding personal information protection below at any time. 1) To require the Company to allow the user to view his or her personal information 2) To request the Company to correct errors in his or her personal information 3) To request the Company to delete his or her personal information 4) To request the Company to stop processing his or her personal information 2. Users can exercise their right regarding 1.1) via paper, call, email or fax, and the Company will respond to it without delay. 3. When a user has requested the Company to correct errors or delete his or her personal information, the Company does not provide the user’s personal information until the Company completes the correction or deletion. 4. Users should not infringe on privacy of others by violating relevant laws and regulations, including the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., Personal Information Protection Act.  Article 9 Installation, Operation and Refusal of Cookies The Company uses cookies to store and load user information, thereby providing personalized and customized service.1. Purpose of using cookies Cookies are used to analyze visit frequency or time of members/non-members, tracking users’ interests and figuring out how frequently one has participated in events in order to provide targeted marketing and customized services. 2. Types of cookies Cookie: __utma - Name: Identity cookie ? Expiration: 2 years from set/update Used to distinguish users and session. Cookie: __utmb - Name: Session cookie ? Expiration: 30 years from set/update Used to determine new sessions/visits. Cookie: __utmc - Name: Session cookie ? Expiration: End of browser session Used to determine new sessions/visits. Cookie: __utmz - Name: Referral cookie ? Expiration: 6 months from set/update It stores the traffic source or campaign that explains how the user reached your site. You can check the latest information on cookies at Google Analytics site below: http://code.google.com/intl/en/apis/analytics/docs/concepts/gaConceptsCookies.html 3. How to Block Cookies Users can block cookies. If you block cookies, however, you may not be able to use certain features on the website. (Setting, IE) Click Tools in the top bar > Internet Options > Privacy > Block Cookies  Article 10 Destruction of Personal Information 1. The Company, without delay, destroys the relevant information, once the personal information of customers is no longer necessary, for reasons such as the lapse of the personal information retention period and/or the achievement of the purpose of handling and management of personal information. 2. However, if personal information must be stored in accordance with other laws, the corresponding personal information is transferred to a separate database (DB) or stored in a different storage place. 3. Detailed destruction procedures and methods are as follows: 1) Destruction procedures The Company selects personal information to be destroyed, and destroys such information upon the approval of the personal information supervisor of the company. 2) Destruction methods The personal information saved in an electronic file format is deleted with the use of technical methods in which records cannot be regenerated. The personal information printed out in sheets is to be shredded by paper shredders or destroyed by way of incineration.  Article 11 Security Measures The Company takes the following technical, administrative, and physical measures needed to ensure security of personal information:1. Establish and Execute internal management plans 2. Reduce the number of employees in charge of handling personal information and train them 3. Restrict access to personal information: The Company takes the necessary steps to monitor access to personal information. This is done by granting, changing, and removing the access to database system where personal information is handled. The Company also deploys and uses an intrusion prevention system to control unauthorized access. 4. Keep access records and prevent tampering: The Company retains records of access to the personal information handling system (e.g. web log and summary data) for at least 5 years and uses security features to prevent tampering, theft and any loss of access records. 5. Take technical measures against hackers: To prevent the loss, destruction of, or damage to personal data caused by hackers or computer viruses, the Company has installed security software that has regular updates and monitoring. In addition, the Company has also installed a system in off-limits areas for technical/physical monitoring and blocking. Furthermore, the Company also provides network traffic monitoring and the detection of any attempts to, for example, make illegal changes to information. 6. Monitor and control unauthorized access  Article 12 Data Protection Officer 1. The Company appoints the following officers and departments which take responsibility in protecting personal information, handling complaints on the matter and resolving damages. ▶ Data Protection Officer People in Charge: Senior Professional Kidong Kang Contact: +44-19-3282-3456, kidong.kang@samsung.com ▶ Chief Privacy Officer Name: Jooho Lee Position: Leader of Solution Group (Cello Platform) Contact: +82-2-6484-1001, mingo74.lee@samsung.com ▶ Private Data Protection Departments Department: Solution Group (Cello Platform) of Development Office People in Charge: Senior Engineer Daeseok Yoo, Consultant Seungyong Baik Contact: +82-2-6484-1654, syoung.baik@samsung.comDepartment: Marketing Group of Logistics Business Unit People in Charge: Senior Engineer Kimoon Seo, Engineer Minkyung Song Contact: +82-2-6484-1782, km.seo@samsung,com 2. Users can file complaints related to privacy and security issues that may arise from their use of the Company’s services to the Chief Data Protection Officer and relevant departments. The Company will promptly provide satisfactory answers to users’ complaints.  Article 13 Changes in This Privacy Policy 1. This Privacy Policy (v1.3.0) will be effective as of November 27, 2019. 2. If revisions are made to this Privacy Policy to add, delete or modify details, we will provide you with a 7-day prior notice by posting notice of the change on the ‘Notification’ page of our website.  Version number of this Privacy Policy: v1.3.0 Effective date: November 27,2019 ", "releaseDate": "JUN.30.2020", "detailLink": "/vn/notice/cellologistics_privacy_policy.html" }, { "id": "1237716", "idx": 19, "title": "Cellologistics.com Terms of Use", "summary": "-->-->-->/*! cafe note v2.2.15.2 | Copyright 2014, S-Core, Inc. All Right Reserved. */@charset \"UTF-8\";body {display:block;margin:10px;}ul,ol{margin:0;padding-left:40px;}li,p{line-height:1.9;margin:0 auto;}table.cui-div{width:100%;display:block;}table.cui-div > tbody{display:block;}table.cui-div > tbody > tr{display:block;}table.cui-div > tbody > tr > th,table.cui-div > tbody > tr > td{display:block;}table.cui-pasted-table li,table.cui-pasted-table h6,table.cui-pasted-table h5,table.cui-pasted-table h4,table.cui-pasted-table h3,table.cui-pasted-table h2,table.cui-pasted-table h1,table.cui-pasted-table p,table.cui-pasted-table td,table.cui-pasted-table th{line-height:normal;}#cafe-note-contents div[data-cui-alt-image],img[data-cui-alt-image]{background:url(\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABYAAAAUCAYAAACJfM0wAAABH0lEQVQ4jbXU26qEIBQGYF+wtxLMgg4QdGdBREUhFEFBBx/tn6sGpcPezTTCAi/0Q11rSQghhDGGJ4P8An3j20QIgSzLvookSfawUgrrukIp9VVcwkIIcM7h+z66rnsGbprGeCvf95+B8zw3YM75M/A4jnAcB3pS9Y3zPKPv+0vYKDf9jcdxRJ7naJrG2DRNE8IwBGMMZVkewmQbOnwVy7IgiqL3TWzbRtu2x+gVnKYpXNdF27ZY1xVxHO+awHVdDMMAKaWJnsFZlhkn8zzvtMOCIACl1No8Sqm1S55SCkVR3GrdI3QH13V9/7PRxmG5SSlh2/bHKGMMVVXtYc75bZRSaunX1w92+9vUT6mju3WfJuqvv/zf8FmZXq7/BfoCA1VRsvK4AfgAAAAASUVORK5CYII=\") no-repeat center #c1c1c1;}table tr:not(:first-child) td[colspan],_:-ms-lang(x){border-top-style:none !important;}table tr:not(:first-child) th[colspan],_:-ms-lang(x){border-top-style:none !important;}*,body {word-wrap:break-word;}body {margin: 10px;font-size: 10pt;font-family:'맑은 고딕'; line-height:1.9;}p,li,h1,h2 h3,h4,h5,h6 { line-height:1.9;} p{font-family:맑은 고딕, arial; font-size:10 pt; margin-top:5px;margin-bottom:5px;} [Cellologistics.com Terms of Use]v1.1 - Effective From August 21, 2017 Chapter 1 General ProvisionsArticle 1 (Purpose)The purpose of these General Terms and Conditions is to specify the rights, obligations, and duties of Samsung SDS Co., Ltd. (hereinafter referred to as the “Company”) and users (“Users”) wherein Users use the internet services provided by the CelloLogistics website (hereinafter referred to as the “Services”).Article 2 (Effectiveness and Modification of General Terms and Conditions)1. By accessing and using the CelloLogistics Services, Users accept and agree to be bound by the terms and provision of these General Terms and Conditions.2. Where there is a significant reason under the circumstances, the Company may change the content of these General Terms and Conditions without prior notice, and the change(s) of these General Terms and Conditions shall be publicly announced through the Services seven (7) days before the change(s).Article 3 (Applicable Rules Other Than These General Terms and Conditions)Any matter not specified in these General Terms and Conditions shall follow the Telecommunications Basic Act, the Telecommunications Business Act, Promotion of Information and Communications Network Utilization and Information Protection Act, and the provisions of any other relevant laws.1. Any disputes arising between the Company and Users shall be governed by the laws of the Republic of Korea.2. Overseas Users shall be deemed to accept and agree with the application of the laws of Korea by using this website.Chapter 2 Service AgreementArticle 4 (No Agency)The Company will be only responsible for the operation and management of a system for the efficiency of the Services and will not act as an agent of any Users regarding commercial and non-commercial transactions the Users may enter into based on information provided by the Users. The Users concerned shall take the sole direct responsibility for any transaction(s) entered into between the Users and information provided and registered by the Users.Article 5 (No Guarantee)In relation to the transactions between Users through the system provided by the Company, the Company will not guarantee the existence and genuineness of the intent to sell or buy, the quality, completeness, safety, and legality of the registered items, non-infringement of third party rights, or the truthfulness or legality of the information entered by any User, or data posted on the URL linked to the information entered by any User. The Users concerned shall solely take any and all risks and responsibilities relating thereto.Article 6 (Application for Membership)A person interested in subscribing to the membership and using the Services shall file an application by providing personal information requested in the form application for membership as provided by the Company.Article 7 (Acceptance of Application for Membership)A person interested in subscribing to the membership and using the Services shall file application for use by providing personal information requested according to the form of application prescribed by the Company.1. With regards to the applications for membership specified in Article 6, the Company shall handle these applications on a first-come, first-served basis unless there are special circumstances.2. In each of the following cases, the Company may restrict approval for applications of Membership, and may reserve its acceptance until a relevant cause is resolved:a) Where the Company does not have sufficient service related facilities;b) Where the Company has technical difficulties; orc) Where the Company finds it necessary due to Company's internal circumstances.3. Where the Company comes to know each of the following matters, it may not approve applications for Membership:a) Where a User has not filed an application for use with his or her legal name;b) Where a User has filed an application for use by using another person’s name;c) Where a User has filed an application for use by falsely entering required matters at the time of application for use;d) Where a User has filed an application for use for the purpose of undermining social stability and order or public morals;e) Where the provided Name and E-mail address of the applicant matches the information of a Member already registered;f) Where the Company finds it reasonably necessary, including but not limited to instances of violation of the Member Terms of Use, violation of applicable law or unfair application for Membership; org) Where a User has not met any other requirements for applications for Membership specified by the Company.4. Where the Company has reserved its approval of or does not approve the applications for Membership under Section 2 or 3, it shall notify applicants for use thereof; provided, however, that an exception shall be made where the Company is unable to notify applicants for use without the Company’s fault.Article 8 (Scope of Use of Services)1. Users who are non-Members may use only the basic Services on the CelloLogistics website, including checking out Cello BPO/Cello Square/Cello Plus services, news archives and events and using square services (schedule, risk monitoring, one stop tracking), etc.2. Users who are Members may use additional Services provided by the CelloLogistics website, including checking out and downloading Cello newsletters and using Express service (after registering as a member of Express service), etc.Article 9 (Copyrights to Postings)The rights to the materials posted in the Services shall be as described in each of the following paragraphs:1. The party placing postings shall have the rights and responsibilities for the postings. The Company shall not use the postings for profitable purposes other than the purpose of placing postings within the Services without consent of the posting party; provided, however, that exceptions shall be made for nonprofit purposes, and the Company shall have the right to place postings within the Services.2. Users shall not commercially use the materials posted on the Service, including processing, selling the information acquired while using the Services.Article 10 (Responsibility for Use of Services)Users shall not engage in any business activity of selling goods in using the Services except in cases where there is an explicit permission written on a document signed by the Company’s authorized employee. In particular, Users shall not engage in hacking, moneymaking advertisements, commercial activities through obscene sites, etc., illegal distribution of commercial software. The Company shall not take any responsibility for the consequences and loses of business activities resulting from violations thereof or the legal measures of imprisonment by relevant authorities.Article 11 (Suspension of Provision of Services, etc.)1. In each of the following cases, the Company may suspend the Services:a) Where the suspension is unavoidable for maintenance and repair of service equipment;b) Where one of the key telecommunications business operators prescribed by the Telecommunication Business Act has suspended telecommunications services; orc) Where there is any other reason beyond company`s control.2. Where it is difficult to normally use the Services due to national emergencies, power failures or blackouts, malfunctions of service equipment, or excessive uses, etc., the Company may restrict or suspend the Services in whole or in part.3. When the Company restricts or suspends the Services under the provisions of Section 1 or 2, it shall without delay notify the User of the reasons and the period of restriction, etc.Chapter 3 Compensation and othersArticle 12 (Compensation for Damages)The Company shall not be responsible for damages incurred to Users with respect to the use of the Services free of charge, except for cases when the damages are caused by the Company’s intentional negligence.Article 13 (Disclaimer)1. The Company only provides a transaction system that is based on the CelloLogistics platform. Parties to a transaction shall be responsible in the event of any disputes arising in connection with any transaction using the CelloLogistics transaction system.2. Where the Company is unable to provide the Services due to natural disasters or any other equivalent force majeure events, it shall be relieved of its responsibility for providing the Services.3. The Company shall not assume responsibilities for malfunctions in the use of the Services due to reasons attributable to Users.4. The Company shall not be responsible for a User’s lost profits expected of using the Services and for damages resulting from materials acquired through the Services.5. The Company shall not be responsible for the reliability and accuracy of the information, materials or facts posted by the Company or Users on the Services.Article 14 (Competent Court of Jurisdiction)Any dispute or lawsuit arising from or out of the use of the Services shall be submitted to the exclusive competent court having jurisdiction over the place where the head office of the Company is located. Version number of this Terms of Use: v1.1Effective date: August 21, 2017", "releaseDate": "JUN.30.2020", "detailLink": "/vn/notice/cellologistics_terms_of_use.html" }, { "id": "1237717", "idx": 18, "title": "Samsung SDS Endpoint Security End of Technical Support Policy", "summary": "1. Scope This End of Technical Support Policy (\"Policy\") is effective as of June 17, 2020, and applies to all Endpoint Security software (\"Product\"). This policy defines the final date of the technical support available for the Product purchased by Customers. The term \" Product \" refers to the whole or a specific version of Samsung SDS Endpoint Security product group. This Policy supersedes all prior or contemporaneous policies related to the end of Technical Support. Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Endpoint Security Technical Support Period ■ Key Milestone Dates (1) General Availability (GA) Date of Subsequent version or Announcement Date of the Discontinuation of previous version- This date means the announcement date of the new version of the Product or the announcement date of the Discontinuation of previous version.- This date is the base date when calculating the end date of the Technical Support for the previous version of the Product.(2) End of Sales (EoS) Date - The EoS Date means the last day to purchase the previous version of the Product. After this date, the previous version of the Product would be no longer available for purchase. - The EoS Date is the first day after 18 months have passed from the GA Date of Subsequent version.(3) End of Technical Support (EoTS) Date - The EoTS Date means the last date on which the Standard Technical Support is provided for the previous version of the Product. - The EoTS Date is the first day after 30 months have passed from the GA Date of Subsequent version. - No kind of Standard Technical Support is provided for the previous version of the Product after this date. - It is strongly recommended to upgrade to the latest version before the Product reaches its EoTS Date.(4) End of Extended Technical Support (EoXS) Date - Extended Technical Support is optional and provided for up to 12 months by mutual agreement between Samsung SDS and the Customers. - The EoXS Date is the last date on which the Extended Technical Support is provided for the previous version of the Product. No Technical Support of any kind is provided for the previous version of the Product after this date. - The Extended Technical Support fee shall be calculated as follows: Technical Support fee + 15% of the Technical Support fee. 3. End of Technical support plan Product Table Product, Ver, End of technical support plan, Remarks Product Ver. End of technical support plan Remarks EoS EoTS EoXS Samsung SDS Endpoint Security v5.X or less * '21.12.17 '22.12.17 '23.12.17 Please contact your sales representative for details, if you are currently on a technical support contract. * Discontinued Product : v5.x or less version of Endpoint Security-PC (previously referred to as ESCORT), v5.x or less version of Endpoint Security-Document(previously referred to as NASCA) ", "releaseDate": "JUN.17.2020", "detailLink": "/vn/notice/1237717_9220.html" }, { "id": "1237718", "idx": 17, "title": "Notice of Changes to Privacy Policy : May. 19. 2020 (Tuesday)", "summary": "■ Effective Date for Changes to Privacy Policy : May. 19. 2020 (Tuesday) ■ Major ChangesBEFORE■ 11. Data Protection Officer The Company appoints the following department and officers to protect personal information and handles complaints relating to personal information. Chief Privacy Officer - Name : Vice President Oh Young-seok- Telephone : 82-2-6155-0119AFTER ■ 11. Data Protection Officer The Company appoints the following department and officers to protect personal information and handles complaints relating to personal information. Chief Privacy Officer - Name : Group Leader Shim Young-Sun- Telephone : 82-2-6155-1118- E-mail : privacy.sds@samsung.com", "releaseDate": "MAY.12.2020", "detailLink": "/vn/notice/1237718_9220.html" }, { "id": "1237719", "idx": 16, "title": "Maxigent End of Technical Support Policy", "summary": "1. 1.Scope This End of Technical support policy (\"Policy\") is effective as of April , 2020 and applies to all Maxigent software products and/or its related products(\"Product\"). This policy defines the final date of the technical support available for the Product purchased by Customers. The term \"Product\" refers to the whole or a specific version and this policy supersedes all of the previous versions Policy. Samsung SDS reserves the right to alter, change, and modify this Policy and its conditions at its sole discretion. Samsung SDS can post at any time on its website any applicable information related to this Policy such as the termination dates, termination plan of Technical Support, applicable product listings and other necessary information.2. Maxigent Technical support Period ■ Key Milestone Dates (1) General Availability (GA) Date of Subsequent Release - This defines the announcement date of the new version of the Product. - The end date of Technical Support for the previous version of the Product is calculated based on the GA Date of the subsequent version of the Product. (2) End of Sales (EoS) Date - The EoS date is the date from which twelve(12) months have passed after the GA date of the subsequent version of the Product. - On or after the EoS date, the previous version of the Product would be no longer available for purchase. (3) End of Technical Support (EoTS) Date - The Technical Support of the previous version of the Product will be expired without prior notice after twenty-four (36) months from the GA Date of the subsequent version of the Product. -It is strongly recommended to upgrade to the latest version before reach its EoTS date. However, if you use a custom (partially modified) version for each customer, please proceed with your sales representative. 3. End of Technical support plan End of Technical support plan Product, ver. , Release, End of technical support plan ,Remarks Product Version Release End of technical support plan Remarks EoS EoTS Maxigent Below v5.3 (SMS,AMS) - '21.04.08 '23.04.07 Please contact your sales representative for details, if you are currently on a technical support contract. v5.6 (APM) `16.12 ", "releaseDate": "APR.08.2020", "detailLink": "/vn/notice/1237719_9220.html" }, { "id": "1237721", "idx": 15, "title": "End of Technical Support for Nexplant Mobile", "summary": "1.Technical Support End PolicyThis Technical Support End Policy (hereafter \"Policy\") is effective as of April 3, 2020, and applies to all Nexplant Mobile software and related products (hereafter \"Product\"), which defines the end date of technical support provided after sales. The term \"Product\" applies to a specific product version or to the entire product group or product line. The policy defined here replaces or supersedes all previous versions of policies relating to the termination of technical support. Samsung SDS has the right to revise the policy itself or the end date of technical support for Product when needed at its sole discretion and will publish, at any time, the termination plan with dates, Product list, and other necessary and useful information. (1) Date for End of Sales (EoS) - Sales of new license or additional license for existing customers will be terminated from the date applicable (EoS date).(2) Date for End of Technical Support (EoTS) - The technical support for Product will be terminated from the date applicable (EoTS date). - Existing customers can continue to use Product, but any types of technical support including new patch, upgrade, etc. will not be provided from this date on. 2. End Of Technical Support(EOTS) Policy for Hardware Hardware products (including controller) may be discontinued due to external factors, such as discontinuation of parts, without regards to the software EoTS(End of Technical Support).3. Plan for the termination of technical support (Nexplant Mobile)Product Table Product, Ver, End Dates, Remarks Product Ver End Dates Remarks EoS EoTS Nexplant Mobile (S/W) v1.0 '20.04.03 '21.04.02 If you are currently on a maintenance contract, please contact your sales representative for details. Nexplant MobileAll-In-One (H/W) v1.0 '20.04.03 '21.04.02 ", "releaseDate": "APR.03.2020", "detailLink": "/vn/notice/1237721_9220.html" }, { "id": "1237720", "idx": 14, "title": "End of Technical Support for Nexplant Safety", "summary": "1.Technical Support End PolicyThis Technical Support End Policy (hereafter “Policy”) is effective as of April 3, 2020, and applies to all Nexplant Safety software and related products (hereafter \"Product\"), which defines the end date of technical support provided after sales. The term “Product” applies to a specific product version or to the entire product group or product line. The policy defined here replaces or supersedes all previous versions of policies relating to the termination of technical support. Samsung SDS has the right to revise the policy itself or the end date of technical support for Product when needed at its sole discretion and will publish, at any time, the termination plan with dates, Product list, and other necessary and useful information. (1) Date for End of Sales (EoS) - Sales of new license or additional license for existing customers will be terminated from the date applicable (EoS date).(2) Date for End of Technical Support (EoTS) - The technical support for Product will be terminated from the date applicable (EoTS date). - Existing customers can continue to use Product, but any types of technical support including new patch, upgrade, etc. will not be provided from this date on. 2. Plan for the termination of technical support (Nexplant Safety)Product Table Product, Ver, End Dates, Remarks Product Ver. End Dates Remarks EoS EoTS Nexplant Safety (S/W) v1.0 '20.04.03 '21.04.02 If you are currently on a maintenance contract, please contact your sales representative for details. ", "releaseDate": "APR.03.2020", "detailLink": "/vn/notice/1237720_9220.html" }, { "id": "1237722", "idx": 13, "title": "Notice of Changes to Privacy Policy : January. 16. 2020 (Thursday)", "summary": "■ Effective Date for Changes to Privacy Policy : January. 16. 2020 (Thursday) ■ Major ChangesBEFORE ■ 12. Notification The Company shall notify users promptly when additions, deletions or changes are made to this Privacy Policy via notice board. In the event of a security breach caused by hacking or computer virus, the Company shall immediately notify all users affected. AFTER ■ 12. Notification The Company shall notify users at least 7 days prior to any additions, deletions or changes are made to this Privacy Policy via notice board. In the event of a security breach caused by hacking or computer virus, the Company shall immediately notify all users affected. ", "releaseDate": "JAN.09.2020", "detailLink": "/vn/notice/1237722_9220.html" }, { "id": "1237723", "idx": 12, "title": "Notice of Changes to Privacy Policy : January. 14. 2020 (Tuesday)", "summary": "■ Effective Date for Changes to Privacy Policy : January. 14. 2020 (Tuesday) ■ Major ChangesBEFORE■ 11. Data Protection Officer The Company appoints the following department and officers to protect personal information and handles complaints relating to personal information. Chief Privacy Officer - Name : Group Leader Yoon Gi-Wone- Telephone : 82-2-6155-0119AFTER ■ 11. Data Protection Officer The Company appoints the following department and officers to protect personal information and handles complaints relating to personal information. Chief Privacy Officer - Name : Vice President Oh Young-seok- Telephone : 82-2-6155-0119", "releaseDate": "JAN.07.2020", "detailLink": "/vn/notice/1237723_9220.html" }, { "id": "1237725", "idx": 11, "title": "Brighitics IoT End of Technical support Policy", "summary": "1. AbstractThis End of Technical support Policy (\"Policy\"), that starting November 08, 2019, applies to all Brightics IoT software products. This Policy defines the final date of the technical support of specific version of S/W.The term \"Product\" applies to a product line as a whole or a specific product version. This Policy supersedes all previous versions of the End of Technical support Policy.Brightics IoT reserves the right to modify this Policy and corresponding End of Technical support table, and will post at any time the latest EOTS dates, product listings by product family and other helpful Lifecycle management information on http://support.samsungsds.com.2. Brightics IoT Technical support Period ■ Key Milestone Dates(1) GENERAL AVAILABILITY(GA) DATE - GA date is a date of announcement of new version.- GA date may be the basic date for calculating the end date of technical support for the previous version. - GA date may also be adate to deside to discontinue a Brightics IoT product line entirely.(2) END OF SALE (EOS) DATE- The EOS date occurs ‘3 months after the GA date of subsequent release - It is the final date to purchase new licenses of the previous version.(3) END OF TECHNICAL SUPPORT (EOTS) DATE- The EOTS date is generally the final date that Technical Support is provided for the previous versions (noted as '24' months). - After that date, no technical support of any kind will be provided for that version. - It is strongly recommended that Brightics IoT is upgraded to the latest version released.3. End of Technical support plan (November 08, 2019)상품 관련 안내 표 상품 버전, 출시, 판매/기술지원 종료계획 및 비고 Product Ver. Release Lifecycle management plan Remarks EoS EoTS Brightics IoT v2.0 '15.10 '19.11.08 '19.11.08 Please contact your sales representative for details, if you are currently on a technical support contract. v2.1 '17.02 '19.11.08 '19.11.08 v2.2 '18.02 '19.11.08 '20.09.30 v2.7 '18.09 - -", "releaseDate": "NOV.08.2019", "detailLink": "/vn/notice/1237725_9220.html" }, { "id": "1237726", "idx": 10, "title": "Notice of Changes to Privacy Policy : August. 1. 2018 (Wednesday)", "summary": "Samsung SDS made the following changes to certain provisions of its Privacy Policy which take effect on August. 1, 2018. Read carefully the amended provisions of the Policy and make sure you do not experience any inconvenience while using the website.Your ongoing support for Samsung SDS will be appreciated.■ Effective Date for Changes to Privacy Policy : August. 1. 2018 (Wednesday) ■ Major ChangesBEFORE2. Purpose of Processing Personal Information The information the Company collects to understand user’s needs and interests helps Company deliver a consistent and personalized experience. The Company shall use such information only as described in this Privacy Policy and/or in the way the Company specifies at the time of collection. The Company will not subsequently change the way a user’s personal data is used without the user’s consent, as required by applicable law. Unless otherwise stated at the time of collection, the Company will use the user’s personal data only in the following ways: - To respond to and manage customer inquiries concerning services/products - To provide feedback on and manage company-related inquiries concerning investment, career opportunities, website management, and reports on wrongful practices and security reports AFTER2. Purpose of Processing Personal Information The information the Company collects to understand user’s needs and interests helps Company deliver a consistent and personalized experience. The Company shall use such information only as described in this Privacy Policy and/or in the way the Company specifies at the time of collection. The Company will not subsequently change the way a user’s personal data is used without the user’s consent, as required by applicable law. Unless otherwise stated at the time of collection, the Company will use the user’s personal data only in the following ways: - To respond to and manage customer inquiries concerning services/products. - To provide feedback on and manage company-related inquiries concerning investment, career opportunities, website management, and reports on wrongful practices, security reports and Executive Briefing Center. ", "releaseDate": "JUL.24.2018", "detailLink": "/vn/notice/1237726_9220.html" }, { "id": "1237727", "idx": 9, "title": "Notice of Changes to Privacy Policy : April.5.2018 (Wednesday)", "summary": "Samsung SDS made the following changes to certain provisions of its Privacy Policy which take effect on April. 5, 2018. Read carefully the amended provisions of the Policy and make sure you do not experience any inconvenience while using the website. Your ongoing support for Samsung SDS will be appreciated.■ Effective Date for Changes to Privacy Policy : April.5.2018 (Wednesday) ■ Major ChangesBEFORE1. Processing Personal Informationa.a) Information users provide during visiting sessions - Required information: Email address, name- Optional Information: Company name, Contact Number, User’s company (department or store), user’s position at user’s company, contact numberAFTER1. Processing Personal Informationa.a) Information users provide during visiting sessions - Required information: Email address, Name, Contact Number- Optional Information: Company name, User’s Department, User’s Job Title at user's company* Depending on the service, additional information may be required. ", "releaseDate": "APR.05.2018", "detailLink": "/vn/notice/1237727_9220.html" }, { "id": "1237728", "idx": 8, "title": "Notice of Changes to Privacy Policy : July.12.2017 (Wednesday)", "summary": "Samsung SDS made the following changes to certain provisions of its Privacy Policy which take effect on July. 12, 2017. Read carefully the amended provisions of the Policy and make sure you do not experience any inconvenience while using the website. Your ongoing support for Samsung SDS will be appreciated.■ Effective Date for Changes to Privacy Policy : July.12.2017 (Wednesday) ■ Major ChangesBEFORE■ 11. Data Protection Officer□ Chief Information Security Officer- Name : Vice President Jayseok Lee- Telephone : 82-2-6155-0119- E-mail : infosec@samsung.com□ Chief Privacy Officer- Name : Group Leader Yoon Gi-Wone- Telephone : 82-2-6155-6203- E-mail : gw_yoon@samsung.com □ Data Protection Officer- Name : Principal Specialist Eunjung Lee- Telephone : 82-2-6155-0590- E-mail : eunjunglee@samsung.comAFTER■ 11. Data Protection Officer □ Chief Privacy Officer- Name : Group Leader Yoon Gi-Wone- Telephone : 82-2-6155-0119□ Data Protection Officer- Name : Principal Specialist Eunjung Lee- Telephone : 82-2-6155-0590", "releaseDate": "JUL.05.2017", "detailLink": "/vn/notice/1237728_9220.html" }, { "id": "1237729", "idx": 7, "title": "Notice of Changes to Privacy Policy : December 31, 2016 (Sat)", "summary": "Samsung SDS has enacted a Privacy Policy in accordance with the reorganization of its website.The Privacy Policy revision has been effective since December 31, 2016.Please check the privacy policy details carefully so that you do not experience any inconvenience to using the website.I would like to ask for your continued support and interest in Samsung SDS.* New Privacy Policy Date : December 31, 2016 (Sat)Samsung SDS Co., Ltd. (“Company”) is committed to protect our users’ personal information and also to comply with the relevant privacy laws. This privacy policy describes exactly how and why the Company collects and uses personal information from its users. Additional measures are then taken to protect their personal information. Through notices on individual notices, the Company will inform users if there are any changes to its privacy policy.The Company’s privacy policy specifies the following:1. Processing Personal Information2. Purpose of Processing Personal Information3. Sharing Personal Information with Third Parties4. Retention of Collected Information5. Outsourcing 6. International transfer of personal information7. Procedure and Methods for the Disposal of Personal Information 8. Cookies: Installation, Operation and Refusal9. Security Measures10. User’s Rights and Rights of User’s Legal Representative11. Data Protection Officer12. NotificationBy using this website/service, users consent to the collection and use of the information as described here. If the Company decides to make changes to this privacy policy, the Company will post the changes on this site so that users will always know what information the Company collects, and how the Company uses it.From time to time, as may be required by applicable law, the Company may also seek users’ explicit consent to process certain data and information collected on this website or volunteered by users.There may be discrepancy in languages as this policy has been translated from Korean. Should there be any concerns regarding correct interpretation of this privacy policy, please contact the Company at contact.sds@samsung.com for further information.1. Processing Personal Informationa. Information ProcessedTo serve users better and understand users’ needs and interests, the Company processes the content and other information users provide during visiting sessions, including when users sign up for additional information, register an enquiry. This can include information in or about the content users provide, such as the date user enquiry has been registered. Company also processes information about how users use the Company’s Website, such as the types of content users view or engage with or the frequency and duration of user’s activities.a) Information users provide during visiting sessions- Required information: Email address, name - Optional Information: Company name, Contact Number, User’s company (department or store), user’s position at user’s company, contact numberb) Information collected during visiting sessions- User’s Activity log - Information based on User’s IP address * For more information, please see [8. Cookies: Installation, Operation and Refusal]c) Refusal to consent : users have the right to refuse to collection of information. However, if the user refuse to consent, the Company will be unable to respond to the enquiry registered.b. Method of CollectionThe Company collects personal information through the following means: I) When users sign up for additional information, request for access to Gated Contents, register for seminar eventsII) During visiting sessions, when users use the Company’s Website 2. Purpose of Processing Personal Information The information the Company collects to understand user’s needs and interests helps Company deliver a consistent and personalized experience. The Company shall use such information only as described in this Privacy Policy and/or in the way the Company specifies at the time of collection. The Company will not subsequently change the way a user’s personal data is used without the user’s consent, as required by applicable law. Unless otherwise stated at the time of collection, the Company will use the user’s personal data only in the following ways:- To respond to and manage customer inquiries concerning services/products - To provide feedback on and manage company-related inquiries concerning investment, career opportunities, website management, and reports on wrongful practices, and security reports3. Sharing Personal Information with Third Parties In principle, the Company does not disclose any of the personal information collected; however, the following are exceptions:- If the user has given consent to disclose information in advance; or - The Company may also use or disclose Marketing Information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), the Company may transfer Marketing Information to the relevant third party.4. Retention of Collected InformationThe Company shall immediately destroy users’ personal information when it is no longer needed for the purpose which it was collected and used. However, the Company may retain the information below for a certain period of time for the following reasons:(1) Retention of information in accordance with the Company's policies: - Retained items: email address, name, user’s company (department or store), user’s position at user’s company- Reason for retention: To manage users’ activity history- Retention period: 1 year from the user’s last access to the website (2) Retention of information as required under applicable laws and regulationsIf the retention of any personal information is required under applicable laws and regulations, the Company will retain the information for a period in accordance with these laws and regulations.5. OutsourcingThe Company delegates some of the tasks required for providing services to an outside service provider :- Outsourcing company: Oracle- Outsourced work: Marketing Activity- Information provided: Information described in 1.a) and b)- Retention: Destroyed upon visitor’s discard request6. International transfer of personal informationThe Company may transfer users’ personal information to South Korea and Australia in order to better facilitate the Service. By using this website or providing any personal information to the Company, users consent to the transfer, processing, and storage of such information outside of user’s country of residence where data protection standards may be different. 7. Procedure and Methods for the Destruction of Personal InformationIn accordance with the Company’s retention policy expressed in article 4 of this privacy policy, the Company destroys the information by implementing below procedure and destruction method: a. Destruction Procedure The information customers provided will be stored for a certain period of time and then destroyed of as soon as the purposes of collecting the information are fulfilled under the Company’s policy (see Retention Period of Personal Information).The said information will not be used for purposes other than retention unless required by law. b. Destruction Method The personal information printed in paper will be shredded or burned. The personal information stored in electronic files will be deleted using the technical methods that prevent retrieval of such data.8. Cookies: Installation, Operation and Refusal Company may install and manage automated tools such as \"cookies\" that automatically gather, store, and find information strictly necessary for Service Cookies are very small text files that the server uses to operate the Company's website are sent to the browser of customer, which are then stored in the customer’s computer hard disk. a. The Company uses cookies for the following purposes.(I) Remember Customer Log-in ID and customers’ preference to “do not show pop-ups\".(II) The Customer has a right to block or allow cookies. The customer can manage settings in the web browser to allow all cookies, allow cookies after confirmation, or block all cookies. b. How to \"Block Cookies\" Setting Method (for Internet Explorer) : Go to Tools  Internet Options  Privacy. However, customers may experience difficulties using certain services after blocking the cookies. To reject cookie settings, users can select the web browser option to allow all cookies, to check cookies whenever saved, or to reject them all.Setting Method (for internet explorer)Go to Tools > Internet Option > Personal Information on the top of the web browserHowever, when the Customer rejects cookie installation, there may be difficulties in service provision.c. Below are list of cookies employed, and they are only active for visiting sessions Below are list of cookies employed, and they are only active for visiting sessionsClassificationNamePurposeAuto ID save upon visitCustomer GuidIdentify the visitor without Log-inActivity reponseTotal conversationTo serve better interactions, this cookie tracks web behaviors of email subscribers and web form submittersTotal PagesTotal TimeTotal visitsMost recent search queryMost recent search engineMost recent referrerMost recent marketing campaignMost recent form submittedLast visit date and timeLast page in visitFirst visit date and timeFirst page in visitIP address based informationCityTo serve better interactions, this cookie assumes regions and companies of email subscribers and web form submittersCompanyCompany DNS nameCountry(from DNS)Country (from IP)LatiudeLongitudeState/ProvinceTimezoneTimezone offset from GMTZip code9. Security MeasuresThe Company takes the following technical, administrative, and physical measures needed to ensure security: Establishment and Execution of Internal Management PlanThe Company establishes an internal management plan and executes it to protect personal information.Reducing and Training Personal for the Handling of Information The Company appoints and reduces the number of employees who handle personal information, and implements measures to manage personal information more efficiently. Restrictions on Access to Personal Information The Company takes the necessary steps to monitor access to personal information. This is done by granting, changing, and removing the access to database system where personal information is handled. The Company also deploys and uses an intrusion prevention system to control unauthorized access. Keeping Access Records and Preventing TamperingThe Company retains records of access to the personal information handling system (e.g. web log and summary data) for at least 6 months and uses security features to prevent tampering, theft and any loss of access records.Technical Measures against Hackers To prevent the loss, destruction of, or damage to personal data caused by hackers or computer viruses, the Company has installed security software that has regular updates and monitoring. In addition, the Company has also installed a system in off-limits areas for technical/physical monitoring and blocking. Furthermore, the Company also provides network traffic monitoring and the detection of any attempts to, for example, make illegal changes to information.Unauthorized Access Monitoring To prevent the loss, destruction of or damage to personal data caused by hacking or computer viruses, the Company has installed security software and implements regular updates and monitoring. In addition, the Company has also installed a system in off-limits areas for technical/physical monitoring and blocking. Furthermore, the Company also provides network traffic monitoring and the detection of any attempts to, for example, make illegal changes to information. 10. User’s Rights and Rights of User’s Legal RepresentativeUsers and their legal representatives can access or edit their personal information provided to the Company at any time. Once a request to access, edit or delete personal information is made to the Privacy Officer by phone or by e-mail, the officer will immediately confirm the requester’s identity and take appropriate action. If the user requests for correction of an error in his/her personal information, the information will not be used or provided until the correction has been completed. In addition, if false personal information has already been provided to a third party, the Company will immediately notify the third party, so that corrections can be made immediately. Personal information that is cancelled or deleted, from the request of the user or their legal representative, will be handled in accordance with the Company policy described in “Retention of Personal Information”. This information will not be accessed or used for any other purpose. 11. Data Protection OfficerThe Company appoints the following department and officers to protect personal information and handles complaints relating to personal information.Chief Information Security Officer - Name : Vice President Jayseok Lee - Telephone : 82-2-6155-0119- E-mail : infosec@samsung.comChief Privacy Officer- Name : Group Leader Yoon Gi-Wone- Telephone : 82-2-6155-6203- E-mail : gw_yoon@samsung.comData Protection Officer - Name : Principal Specialist Eunjung Lee- Telephone : 82-2-6155-0590- E-mail : eunjunglee@samsung.com Users can file complaints related to privacy and security issues that may arise from their use of the Company’s services to the Chief Data Protection Officer. The Company will promptly provide satisfactory answers to users’ complaints. 12. Notification The Company shall notify users promptly when additions, deletions or changes are made to this Privacy Policy via notice board. In the event of a security breach caused by hacking or computer virus, the Company shall immediately notify all users affected.Privacy Policy Version: V.3.0Privacy Policy Effective Date: January December 31, 2016Latest Update to Privacy Policy: December 31, 2016", "releaseDate": "DEC.26.2016", "detailLink": "/vn/notice/1237729_9220.html" }, { "id": "1237730", "idx": 6, "title": "Notice of Changes to Privacy Policy : Mar. 18, 2016 (Friday)", "summary": "Samsung SDS made the following changes to certain provisions of its Privacy Policy which take effect on Mar. 18, 2016. Read carefully the amended provisions of the Policy and make sure you do not experience any inconvenience while using the website. Your ongoing support for Samsung SDS will be appreciated.■ Effective Date for Changes to Privacy Policy: Mar. 18, 2016 (Friday) ■ Major ChangesBEFORE■ Retention Period of Personal Information The Company disposes of personal information as soon as it is no longer required to fulfill the purposes of collecting and using the information.10. Chief Privacy Officer and Department □ Privacy Officer- Name : Advisory Specialist Jenny Yoo- Telephone : 82-2-6155-7685- E-mail : jen.yoo@samsung.comAFTER■ Retention Period of Personal InformationThe Company destroys the information as soon as it receives feedback on customer inquiries, reports on fraud, and security-related complaints.10. Chief Privacy Officer and Department □ Privacy Officer- Name : Senior Specialist Moon Sea-Sun- Telephone : 82-2-6155-1034- E-mail : seasun.moon@samsung.com ", "releaseDate": "MAR.11.2016", "detailLink": "/vn/notice/1237730_9220.html" }, { "id": "1237731", "idx": 5, "title": "Notice of Changes to Privacy Policy Jan. 14, 2016 (Thursday)", "summary": "Samsung SDS made the following changes to certain provisions of its Privacy Policy which take effect on Jan. 14, 2016. Read carefully the amended provisions of the Policy and make sure you do not experience any inconvenience while using the website. Your ongoing support for Samsung SDS will be appreciated.■ Effective Date for Changes to Privacy Policy: Jan. 14, 2016 (Thursday) ■ Major ChangesBEFORE10. Chief Privacy Officer and Department □ Chief Information Security Officer- Name : Vice President Chung Seok-Mog AFTER10. Chief Privacy Officer and Department □ Chief Information Security Officer- Name : Vice President Jayseok Lee- Telephone : 82-2-6155-0119- E-mail : infosec@samsung.com", "releaseDate": "JAN.07.2016", "detailLink": "/vn/notice/1237731_9220.html" }, { "id": "1237732", "idx": 4, "title": "Notice of Changes to Privacy Policy : Nov. 16, 2015 (Monday)", "summary": "Samsung SDS made the following changes to certain provisions of its Privacy Policy which take effect on Nov. 16, 2015. Read carefully the amended provisions of the Policy and make sure you do not experience any inconvenience while using the website. Your ongoing support for Samsung SDS will be appreciated.■ Effective Date for Changes to Privacy Policy: Nov. 16, 2015 (Monday) ■ Major ChangesBEFORE ■ Retention Period of Personal Information The Company disposes of personal information as soon as it is no longer required to fulfill the purposes of collecting and using the information.10. Chief Privacy Officer and Department □ Privacy Officer- Name : Senior Specialist Moon Sea-Sun- Telephone : 82-2-6155-1034- E-mail : seasun.moon@samsung.comAFTER ■ Retention Period of Personal Information The Company destroys the information as soon as it receives feedback on customer inquiries, reports on fraud, and security-related complaints.10. Chief Privacy Officer and Department□ Privacy Officer- Name : Advisory Specialist Jenny Yoo- Telephone : 82-2-6155-7685- E-mail : jen.yoo@samsung.com", "releaseDate": "NOV.09.2015", "detailLink": "/vn/notice/1237732_9220.html" }, { "id": "1237733", "idx": 3, "title": "Notice of Changes to Privacy Policy : July 2, 2015 (Thursday)", "summary": "Samsung SDS made the following changes to certain provisions of its Privacy Policy which take effect on July 2, 2015. Read carefully the amended provisions of the Policy and make sure you do not experience any inconvenience while using the website.Your ongoing support for Samsung SDS will be appreciated.■ Effective Date for Changes to Privacy Policy: July 2, 2015 (Thursday) ■ Major ChangesBEFORE10. Chief Privacy Officer and Department□ Privacy Officer- Name : Senior Specialist YoungJee Kim- Telephone : 82-2-6155-1045- E-mail : youngjee.kim@samsung.comAFTER10. Chief Privacy Officer and Department□ Privacy Officer- Name : Senior Specialist YoungJee Kim- Telephone : 82-2-6155-1034- E-mail : seasun.moon@samsung.com", "releaseDate": "JUN.25.2015", "detailLink": "/vn/notice/1237733_9220.html" }, { "id": "1237734", "idx": 2, "title": "Notice of Changes to Privacy Policy : November 27, 2014 (Thursday)", "summary": "Samsung SDS made the following changes to certain provisions of its Privacy Policy which take effect on November 27, 2014.Read carefully the amended provisions of the Policy and make sure you do not experience any inconvenience while using the website. Your ongoing support for Samsung SDS will be appreciated.■ Effective Date for Changes to Privacy Policy: November 27, 2014 (Thursday) ■ Major ChangesBEFORE10. Chief Privacy Officer and Department □ Privacy Officer- Name : Senior Specialist Moon Sea-Sun - Telephone : 82-2-6155-1034- E-mail : seasun.moon@samsung.com AFTER10. Chief Privacy Officer and Department □ Privacy Officer- Name : Senior Specialist YoungJee Kim- Telephone : 82-2-6155-1045- E-mail : youngjee.kim@samsung.com", "releaseDate": "NOV.20.2014", "detailLink": "/vn/notice/1237734_9220.html" }, { "id": "1237735", "idx": 1, "title": "Notice of Changes to Privacy Policy : October 15, 2014 (Wednesday)", "summary": "Samsung SDS made the following changes to certain provisions of its Privacy Policy which take effect on October 15, 2014.Read carefully the amended provisions of the Policy and make sure you do not experience any inconvenience while using the website. Your ongoing support for Samsung SDS will be appreciated.■ Effective Date for Changes to Privacy Policy: October 15, 2014 (Wednesday) ■ Major ChangesBEFORE 5. Retention Period of Personal Information The Company disposes of personal information as soon as it is no longer required to fulfill the purposes of collecting and using the information. However, the following information will be retained for a specified period of time for the reasons below:□ Reasons for Retaining Information under Company’s Policy - Information retained : name, company name, e-mail, contact information - Retention period : three (3) years - Reasons for retaining : to provide feedback and monitor customers’ requests10. Chief Privacy Officer and Department□ Chief Privacy Officer- Name : Advisory Specialist Jenny Yoo - Telephone : 82-2-6155-6203- E-mail : gw_yoon@samsung.com AFTER5. Retention Period of Personal Information The Company disposes of personal information as soon as it is no longer required to fulfill the purposes of collecting and using the information.10. Chief Privacy Officer and Department □ Chief Privacy Officer- Name : Advisory Specialist Jenny Yoo - Telephone : 82-2-6155-6203- E-mail : gw_yoon@samsung.com ", "releaseDate": "OCT.08.2014", "detailLink": "/vn/notice/1237735_9220.html" } ]