Enhance in-store experiences with customer data
Customers want fast, convenient shopping experiences. Retailers want improved results. Nexshop solutions help improve the entire customer journey from pre-purchase engagement to transaction. From targeted promotions to employee training or improving operational efficiency, Nexshop technologies let retailers understand, influence and manage customers better.
Better insights, more customers
To maximize customer traffic and sales, retailers need insight and the tools to act on it fast. Nexshop Behavior Sensing gives retailers analytic tools can tailor everything to target customers better, from the product mix to promotions, and even store layouts. The benefits? More visitors and revenue, a competitive service experience, and reduced operational costs.
Reach every customer touchpoint
Using effective omnichannel strategies lets retailers deliver consistent customer experiences in all venues: brick & mortar, web, mobile, catalogue, call center, and physical displays such as kiosks and pop-up stores. Reach specific audiences using data analytics, and tailor the customer experience within a holistic omnichannel strategy with Samsung Nexshop.
Employee Training and Retention
Give employees the tools they need
Employees are key to driving retail success, both for revenue and customer experience quality. Nexshop Training can help reduce costs for onboarding and training, helping new employees become more effective at delivering accurate, up-to-date and detailed product information to customers.
“I find the Nexshop Software a fantastic modern tool, to allows us to use the next level of technology.”
"Walking through an actual house by pinching into the screen puts us at the cutting edge of another new form of technology.”
“One of the useful things about the software is being able to email across all of the particulars directly to the tenant then and there.”
What’s new and what’s next
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