Samsung SDS launches Zero Touch Mobility, a unique solution to simplify and hyperautomate mobile lifecycle management, Certified by ServiceNow.

+ Samsung SDS Zero Touch Mobility scoped application natively integrates the mobile ecosystem into the ServiceNow Platform, enabling truly effortless mobility management.

New York, NY, — October 12, 2022— Samsung SDS, a leading global provider of cloud and digital transformation solutions, today announced the launch of its Zero Touch Mobility solution (ZTM). It received ServiceNow certification and is available in the ServiceNow Store.
The Samsung SDS Zero Touch Mobility is an industry-leading scoped application awarded by AOTMP as the Hottest New Mobility Solution of 2022. It is designed to implement true “zero-touch” mobile device lifecycle management, including EMM/UEM, device enrollment/unenrollment, as well as forward and reverse logistics. The application natively integrates the mobile ecosystem, including major EMM/UEM, into the ServiceNow Platform to simplify and automate mobile lifecycle management through a single pane of glass.

As a result, Samsung SDS Zero Touch Mobility for ServiceNow provides full “cradle to grave” device support by eliminating silos and swivel chairing and enabling truly effortless mobility management.

“We are proud to deliver the most innovative hyper-automation application that enables customers to better manage their mobile fleets utilizing ServiceNow instance. Functioning as an enterprise mobility cockpit, ZTM reduces operating cost, increases workforce productivity and provides greater manageability of customer’s mobile fleets,” says Sean Im, President and CEO, Samsung SDS America.

“ServiceNow is proud that Samsung SDS has selected our platform to develop a first-in-market Built on ServiceNow solution. The ability for our partners to build transformational solutions leveraging the full power of our platform is core to our corporate growth strategy. Samsung’s Zero Touch Mobility solution will fundamentally transform how customers manage their end-to-end enterprise mobility lifecycle, improving their employee experience, driving operational efficiency and enabling true digitization of a highly manual and complex process.” says Erica Volini, SVP Alliance Channels & Ecosystems Go-To-Market, ServiceNow.

Certification by ServiceNow is only granted to Apps available in the ServiceNow Store and signifies that Samsung SDS Zero Touch Mobility has successfully completed a series of tests surrounding ServiceNow Platform® security, compatibility, performance, and integration interoperability. The certification also reflects that ServiceNow best practices are utilized in the design and implementation of Samsung SDS Zero Touch Mobility.

The application is now available for early access to enterprise customers through a monthly subscription, and interested customers should consult with their Samsung representative for more details.

About Samsung SDS America

Samsung SDS America (SDSA) is the U.S. subsidiary of Samsung SDS, the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy, helping them to increase productivity, safeguard assets, and make smarter decisions.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.