Samsung SDS Enters Canadian Market with Zero Touch Mobility in Partnership with Rogers Business
- + Samsung SDS expands Zero Touch Mobility to Canada through a strategic partnership with Rogers Business
- + Canadian enterprises can now automate the entire mobile device lifecycle natively within ServiceNow while leveraging their existing Rogers relationship for streamlined procurement, billing, and enterprise support
- + The collaboration brings together Rogers connectivity and managed services with Samsung SDS lifecycle automation, unifying connectivity and workflow orchestration under one trusted mobility partner
Toronto, ON — Samsung SDS announced today its expansion into the Canadian market through a strategic partnership with Rogers Business, bringing Zero Touch Mobility for ServiceNow to enterprises across Canada.
This expansion represents a strategic milestone in Samsung SDS’s North American growth and reinforces its commitment to delivering secure, scalable enterprise mobility solutions aligned to modern IT operating models.
As mobility programs expand across distributed and frontline workforces, where mobile devices now serve as primary business endpoints, Canadian enterprises are increasingly challenged by fragmented and siloed environments, including carrier portals, manual provisioning processes, disconnected lifecycle workflows, and limited visibility across mobile assets. While many organizations have standardized core IT operations inside ServiceNow, mobility often remains one of the last major workflows managed outside the platform.
Through this partnership, Rogers Business will deliver Samsung SDS Zero Touch Mobility as part of its enterprise mobility portfolio, enabling customers to integrate connectivity and lifecycle orchestration within their existing Rogers relationship. The collaboration simplifies procurement, carrier management, billing, and device lifecycle automation inside ServiceNow, creating a structured and policy driven mobility program.
Additional details about the collaboration and its impact on Canadian enterprises are available in the Rogers Business announcement.
“Expanding into Canada with Rogers Business is a significant milestone for Samsung SDS and for the enterprises we support. As mobility programs grow in complexity, organizations require more than traditional device management. They need structured, scalable lifecycle orchestration embedded into their core IT platform. By bringing Zero Touch Mobility to Canada through Rogers Business, enterprises can automate the entire mobile lifecycle inside ServiceNow while working with a trusted national carrier. This enables organizations to modernize operations, strengthen governance, reinforce lifecycle security controls, and confidently scale their mobility strategy,” said David Kinlough, Vice President of Solution Sales at Samsung SDS America.
“Canadian organizations are looking for smarter, more integrated ways to manage their mobile environments at scale. Through our collaboration with Samsung SDS, we are combining Rogers industry leading connectivity and managed services with advanced lifecycle automation inside ServiceNow. Together, we are helping enterprises simplify operations, improve visibility, and deliver a more seamless mobility experience across their workforce,” said Dale Turner, Senior Vice President Product & Revenue, Rogers Business.
Zero Touch Mobility is a ServiceNow native workflow orchestration solution that connects the mobile ecosystem, including EMM and UEM platforms, carriers, logistics and parcel delivery providers, managed service providers, and buyback and recycling partners, into a centralized mobility control tower, establishing a single system of record for enterprise mobile lifecycle operations inside ServiceNow.
Rather than replacing existing systems, it orchestrates them through automated workflows that standardize procurement, enrollment, carrier plan management, support processes, recovery, and end of life operations, creating a governed, repeatable, and auditable enterprise mobility framework.
For Canadian enterprises, this unified approach reduces swivel chair processes, lowers IT ticket volumes, strengthens compliance controls, embeds policy aligned governance across lifecycle workflows, and improves lifecycle visibility across devices, carriers, and service providers.
By leveraging Rogers Business as a single mobility partner, organizations benefit from simplified procurement and billing, national bilingual enterprise support, and coordinated lifecycle services delivered through an integrated operating model.
As enterprise mobility continues to scale in both volume and complexity, structured lifecycle automation becomes essential to controlling operational risk, cost, and complexity at scale, including improved control over operating expense OPEX.
The introduction of Zero Touch Mobility in Canada reinforces Samsung SDS’s commitment to advancing enterprise mobility through automation, integration, and trusted strategic partnerships.
Learn how Samsung SDS Zero Touch Mobility helps Canadian enterprises automate and govern the mobile device lifecycle within ServiceNow in collaboration with Rogers Business.
