Samsung SDS Wins 2026 ServiceNow Store Rising Star Partner of the Year – APAC

  • + Samsung SDS named ServiceNow Store Rising Star Partner of the Year – APAC
  • + Recognition highlights strong growth, adoption, and revenue momentum of Zero Touch Mobility on the ServiceNow Store
  • + Award reinforces Samsung SDS’s expanding global footprint as a high-growth ServiceNow Build partner

New York, NY — Samsung SDS today announced it has been named the 2026 ServiceNow Store Rising Star Partner of the Year – APAC, recognizing the company’s accelerating adoption and commercial momentum within the ServiceNow Store ecosystem. Headquartered in South Korea, Samsung SDS is recognized in the APAC partner category, with the award reflecting the company’s growing global success and adoption of its ServiceNow-native solutions.

The ServiceNow Partner Awards celebrate organizations delivering measurable customer value, driving innovation on the ServiceNow AI Platform, and setting the standard for excellence across industries and regions. The Rising Star designation specifically recognizes emerging Build partners whose paid applications demonstrate strong growth, adoption, and revenue acceleration within their markets.

For Samsung SDS, this award underscores the accelerating global momentum of Zero Touch Mobility for ServiceNow, the company’s ServiceNow-native workflow orchestration solution that automates and governs the entire mobile device lifecycle for enterprises operating across complex and distributed mobility environments worldwide.

As enterprises expand distributed and frontline workforces, mobility environments have become increasingly complex. Disconnected carrier portals, siloed EMM and UEM platforms, manual provisioning, and fragmented lifecycle processes continue to create operational risk, higher support costs, and limited visibility. While many organizations have centralized core IT workflows inside ServiceNow, mobility often remains managed outside the platform.

Zero Touch Mobility addresses this gap by orchestrating the mobile ecosystem — including EMM and UEM platforms, carriers, logistics providers, managed service providers, and buyback and recycling partners — directly within ServiceNow. Rather than replacing existing systems, it connects and automates them through structured, policy-driven workflows, creating a governed and auditable mobility framework.

This recognition reflects Samsung SDS’s global momentum as an APAC-headquartered company, as the organization continues expanding Zero Touch Mobility adoption across North America and other international markets.

“We are honored to receive this recognition from ServiceNow,” said Arnaud Cazaledes, Vice President of Strategy, Product & Marketing at Samsung SDS America. “This award reflects the strong growth and customer momentum we are seeing around Zero Touch Mobility. Enterprises are looking for structured lifecycle orchestration embedded natively inside ServiceNow, not disconnected point solutions. As mobility environments scale in volume and complexity, automation, governance, and integration become essential. This recognition reinforces our commitment to delivering a unified, policy-driven approach to enterprise mobile lifecycle management.”

The 2026 award marks a meaningful progression in Samsung SDS’s ServiceNow partnership journey, signaling increased market validation of its ServiceNow-native build strategy and its focus on lifecycle automation.

Samsung SDS extends its appreciation to the ServiceNow partner ecosystem and the global Zero Touch Mobility team, whose collaboration and innovation made this achievement possible.

To learn more about Samsung SDS Zero Touch Mobility, explore how the solution helps enterprises automate and govern the entire mobile device lifecycle within ServiceNow.