A task management and messaging platform
Communication is an integral driving force in business today. Regardless of industry vertical or niche, many companies are looking for new and better ways to improve customer service, increase efficiencies, reduce down-time and accelerate real-time information transfer within the business.
With Samsung SDS Vantage, business can better address their task management and communication needs in real-time through an integrated platform. Samsung SDS Vantage provides a seamless, creative mobility solution for unique business challenges across various industries. Industry-specific modules can be customized and provisioned according to your business objectives and challenges.
What can Vantage do for you and your business?
Report issues on the line and trace system down time with tablet-based downtime reporting and alerts on wearable devices. Access data summarized and displayed on a main screen. The Vantage platform allows faster acknowledgment of issues and makes all downtime data visible.
Keep staffs hands-free with wearable task management and communication. Respond to customer requests immediately and without hassle. Enable employees with the ability to communicate the completion and update of tasks to the rest of the staff through a wearable device. Improve employee communications and enhance the overall customer service experience.
Automate communication, notifications and improve baggage handling. With an airport real-time manager, assign tasks to staff members spread across an airport. Provide gate crews, transportation groups, and ground crews with automated communication.
Improve efficiency of communication between tellers and managers in banks. Send messages from wearable devices to managers to keep interruptions from affecting meetings. Monitor metrics on how long it takes for someone to acknowledge and reply to received messages for reporting purposes.
Take a closer look
View key metrics of various active modules within the platform
Monitor the progression of tasks, response times, and who is currently assigned to each project
Access the status of employee devices and control provisions for specific features on their device
Enable tracking and monitoring of all people and assets affixed with a sensor-based device
Record and edit, in real-time, shift hours and clock in/out data
Register new visitors to your business of operation and enable access control with just a few mouse clicks
Specify the number of people that you want to directly communicate with in an easy communication medium
Other ways we can assist you
Whether you're looking for a specific business solution or just need some questions answered, we're here to help.