Ethics & Compliance
Samsung SDS is making efforts to create a culture of compliance
by establishing a compliance management system and policies and operating Compliance programs
such as training, inspection, and Compliance Program Management System (CPMS),
so that all executives and employees can carry on business with a high level of compliance awareness.
Compliance Management System
Samsung SDS appoints a compliance officer through a resolution of the board of directors, and designates a compliance officer for each business division and FCS(Field Compliance Specialist), who is in charge of compliance for each field, under the supervision of the Compliance team, an organization dedicated to compliance activities, according to Compliance Standards and Operating Regulations .
Samsung SDS coordinates with department heads to manage regulatory risks in major management area such as Fair Trade, Subcontract Transaction, Anti-Corruption, Employee Misclassification, Business Regulation, Intellectual Property and Personal Information Protection.
Compliance Policy
Samsung SDS establishes Code of Conduct Guidelines based on Code of Conduct and implements specific policies on fair trade, anti-corruption, etc. to comply with laws and ethical standards to fulfill our social responsibilities.
Compliance Process
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Prevention
Activities include providing employee trainning manuals and checklists, operating systems and reporting. -
Monitoring
Reinforcing regular monitoring and on-site self-monitoring activities through a dedicated team. -
Follow-up
When problems occur, identifying causes and establishing measures to prevent recurrence, while running evaluation and incentive programs.
-
Prevention
Activities include providing employee trainning manuals and checklists, operating systems and reporting.-
Training
Conduct various compliance training such as regular/special education and general/advanced education so that all employees including top management can recognize and practice necessary laws and company's compliance obligations when performing their duties.
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System Operations
Provide compliance management-related operating system, guidelines, latest legal trends, FAQs, etc., through the Compliance Platform CPMS (Compliance Program Management System).
Consultation support for Compliance-related inquiries through the "Contact Us" feature within CPMS. And Compliance chatbot.
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Training
-
Monitoring
Reinforcing regular monitoring and on-site self-monitoring activities through a dedicated team.-
Monitoring
Conduct constant/special inspection activities on managed items to prevent and detect illegal acts early.
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Report and Investigation
Various internal and external reporting channels such as website, CPMS, hotline, etc., are operated so that violations of compliance can be reported at any time.
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Monitoring
-
Follow-up
When problems occur, identifying causes and establishing measures to prevent recurrence, while running evaluation and incentive programs.-
Legal Risk Assessment
After categorizing the legal risk factors in the anti-corruption and fair trader, establish a risk control plan for potential risks.
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Recurrence Prevention
Improve processes to prevent recurrence based on the results of inspections and reports.
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Reward and Sanction
Rewards for outstanding activists and sanctions against violators are implemented according to the Compliance Standards and Compliance Operating Regulations.
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Legal Risk Assessment
Samsung Compliance Committee
Samsung Compliance Committee was officially launched on February 5, 2020 under the aim of practicing integrity-based management, one of our key values, by reinforcing compliance monitoring and control over the seven major member companies* of the Samsung Group. It is independently operated and totally free from Samsung’s intervention as independence and autonomy need to be guaranteed.
The committee consists of 6 external members, including the chairman and 1 internal member. The external members are selected from experts with professional knowledge and experience in various fields such as law, accounting, economy, and administration.
* Samsung SDS, Samsung Electronics, Samsung C&T, Samsung SDI, Samsung Electro-Mechanics,
Samsung Life Insurance, Samsung Fire & Marine Insurance
Main Activities of the Compliance Monitoring Committee
and special meetings
sponsorship and internal transactions
channel to receive reports of on violations
of compliance obligations
of compliance system
Major Activities of Year
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2024
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11
Report to the Board of Directors on compliance support activities
Award for outstanding compliance activity
-
10
Evaluation of the effectiveness of Compliance Standards
Inspection of consignment transaction process under the Win-Win Cooperation Act
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09
Compliance training for all employees (regular training_including subsidiaries)
-
08
Inspection of compliance with E-commerce and Fair Labeling and Advertising Law(dark patterns and AI/Green washing)
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07
Dealership Law compliance inspection
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06
Intellectual Property/Trade Secret Inspection
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05
Production of Fair Trade Compliance Manual
Inspection of compliance with Subcontracting Law
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04
Compliance training for all employees
Inspection of compliance with Dispatch Law
-
03
Announcement of CEO's commitment to compliance practice
Top management compliance training
Signing of compliance practice pledge by employees
Conducted a compliance check at overseas subsidiaries
-
02
Conducted FCS (Field Compliance Specialist) training
-
01
Production of new video content for fair trade education
-
11
-
2023
-
11
Report to the Board of Directors on compliance support activities
Award for outstanding compliance activity,
Evaluation of the effectiveness of Compliance Standards
Conducted FCS Continuing education
-
10
Conducted a compliance check at overseas subsidiaries
-
09
Inspection of compliance with the Personal Information Protection Act
Compliance training for all employees (regular training_including subsidiaries)
-
08
Dealership Law compliance inspection
Inspection of compliance with Dispatch Act
-
07
Intellectual Property/Trade Secret Inspection
-
05
Inspection of consignment transaction process under the Win-Win Cooperation Ac
-
04
Inspection of compliance with Dispatch Law
Compliance training for all employees (regular training)
-
03
Announcement of CEO's commitment to compliance practice
Signing of compliance practice pledge by employees
Top management compliance training
-
02
Conducted FCS (Field Compliance Specialist) training.
Inspection of consignment transaction process under the Win-Win Cooperation Act
-
01
Inspection of compliance with subcontract technical data
-
11
-
2022
-
12
Report to the Board of Directors on compliance support activities
-
11
Award for outstanding compliance activity,
Anti-corruption, Internal trading, agency legal risk assessment
Conducted FCS Continuing education
-
10
Inspection of compliance with Dispatch Act
Inspection of compliance with subcontract technical data
-
09
Inspection of compliance with the Personal Information Protection Act
Compliance training for all employees (regular training_including subsidiaries)
-
08
Inspection of consignment transaction process under the Win-Win Cooperation Act
Dealership Law compliance inspection
Intellectual Property/Trade Secret Inspection
-
07
Logistics business subcontract inspection
-
06
Training for external project personnel, etc. (all year round)
-
05
Inspection of compliance with Dispatch Law
-
04
Inspection of compliance with subcontract technical data
-
03
Conducted FCS (Field Compliance Specialist) training.
Announcement of CEO's commitment to compliance practice
Signing of compliance practice pledge by employees
-
02
Top management compliance training
Inspection of consignment transaction process under the Win-Win Cooperation Act
-
01
Notice of Holiday gift guide related to the Improper Solicitation and Graft Act (Revised law matters)
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12
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2021
-
12
Inspection of consignment transaction process
-
11
Award for outstanding compliance activity,
Evaluating effectiveness of the compliance program,
Insider Trading Risk Inspection,
FCS continuing education
-
10
Inspection of compliance with the Dispatch Law
-
09
Inspection of Anti-corruption Risk
-
08
Inspection of compliance with agency law
-
07
Implementation of Compliance Chatbot 'Compliance Jikimi LawBot'
Inspection of compliance with the Personal Information Protection Act
-
06
Report to the Board of Directors on compliance support activities in the first half of the year
Inspection of compliance with the Win-Win Cooperation Act
-
05
Inspection of compliance with the Dispatch Law
-
04
Announcement of CEO's commitment to compliance practice
-
03
Conducted FCS (Field Compliance Specialist, Field Compliance Specialist) training.
Signing of compliance practice pledge by employees
-
02
Conducted compliance training for top management
Inspection of compliance with the Dispatch Law
-
01
Report to the Board of Directors on compliance support activities
Inspection of compliance with the Win-Win Cooperation Act
-
12
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2020
-
11
Outstanding Compliance Activity Award
4th Quarter Compliance Conference
-
10
Board of Directors Compliance Activity Report
Compliance of Personal Information Protection Act Inspection
-
09
Community Administrator Intelligence Property Education
-
07
Compliance of Subcontract Law Inspection
-
06
3rd Quarter Compliance Conference
Mutually Beneficial Cooperation Act and Consignment Business Inspection
-
05
Domestic Warehouse Business Place Safety State Inspection
Expression of Compliance Will from All Board of Members
-
04
Expression of Compliance Will from CEO
Technology Data Education to Field Officers
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03
Education of Field Compliance Specialist (FCS)
Compliance Practice Oath by Board of Members
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02
Top Management Team Compliance Education
1st Quarter Compliance Conference
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01
Decide to Participate in Samsung Compliance Monitoring Committee
Organized the Compliance Team under the Direct Control of CEO
Compliance Support Activity Report by Board of Directors
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11
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2019
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12
Implementation of Integrated Global Compliance Program Management System (G-CPMS) for overseas subsidiaries
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11
Compliance Committee Meeting for Q4
Awarding Excellence Prize to Employees for outstanding performance of compliance activities
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10
Training to Compliance and Legal Personnel of overseas subsidiaries
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09
On-site training hosted by head of business department
Compliance Committee Meeting for Q3
-
08
On-site meeting between Compliance group and business units
Monitoring business units' compliance of Dispatch Laws
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07
Compliance Online Training to Employees
-
06
Compliance Committee Meeting for Q2
Check compliance of Subcontract Laws
-
05
Compliance Mobile Service OPEN
-
04
Compliance pledge by CEO
Leader-level Compliance special training
Check compliance of the Partner Cooperation Law
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03
Compliance Special training to Project Managers
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02
Conduct training to field FCS (Field Compliance Specialist)
SW License Usage Check
-
01
Compliance Activity Report to Board of Directors
Compliance Committee Meeting for Q1
Conduct meeting between Compliance Group and Compliance manager/person in charge of business units
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12
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2018
-
12
Evaluation of compliance activity validity
-
11
Compliance Committee Meeting
-
10
Subsidiary meeting
-
09
Compliance Committee Meeting
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08
Field FCS(Field Compliance Specialist)training for the second half of the year
-
07
On-site autonomous training hosted by head of department
-
06
Company-level corporate online training
Best Performance Award for the First Half of the year
Compliance Committee Meeting
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04
Compliance pledge by CEO
Compliance Committee Meeting
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03
Field FCS(Field Compliance Specialist) training for the first half of the year employee compliance pledge
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02
Compliance manager/person in charge meeting
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01
Compliance Activity Report to Board of Directors
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12
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2017
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12
Leader-level (Vice President/Group leader) Compliance special training
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11
Awarding Excellence Prize and Sharing Best Practice for Compliance Activities
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10
Regular monitoring of overseas subsidiaries
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09
Compliance Online Training
Regular Monitoring of domestic subsidiaries
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07
Monitoring the level of compliance within areas of Intellectual Property
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06
Compliance Special training for Sales personnel
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04
Trained Field Compliance Specialists
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03
Signing a compliance undertaking by the employees
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01
Reported the activities performed by the CCO to the board
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12
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2016
-
11
Awarded excellent CP performers for their respective annual activities and introduced best practice cases
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10
Held Global Compliance Forum (via video conference)
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09
Launched compliance challenge campaign targeting CEO and executive officers
-
07
Compliance training of heads of overseas logistics entities
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06
SDS compliance online training
CPMS renewal
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04
Trained Field Compliance Specialists
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03
Signing a compliance undertaking by the employees
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02
Compliance pledge by CEO
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11
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2015
-
12
Produced and disseminated training materials regarding privacy law
-
10
Evaluated open source software compliance issues
-
09
Performed special training for solutions business employees
-
08
Trained Field Compliance Specialists
-
07
Evaluated compliance in the solutions business
-
06
SDS Online Compliance Training
Trained CP instructors in overseas logistics subsidiaries
-
04
Spread the compliance system to subsidiaries
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03
Urged employees to take compliance pledge
Incorporated executive officer compliance assessment
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02
Appointment of Chief Compliance Officer by Compliance Committee
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12
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2014
-
11
Conducted a compiance survey
-
10
Produced a contextual compliance guide
-
09
Conducted a compliance check at overseas subsidiaries
-
08
Opened Global Compliance Management System for overseas subsidiaries
-
06
2014 SDS Compliance online training
-
05
Enforced mandatory compliance training for employees running overseas projects
-
04
Implemented a Compliance Campaign
-
03
Demanded employees make compliance pledge
Incorporated executives’ compliance index in evaluation
-
02
Notified employees about compliance violation criteria
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11
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2013
-
11
Rewarded top-performing employees and shared best practices of compliance
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10
Created a compliance manual for overseas employees
-
09
Established SDS Code of Conduct
-
08
Opened Compliance Cyber PR Center
-
07
Conducted compliance training for overseas managers and high-risk positions
-
06
Renewed the CPMS system
-
04
Earned strategic logistics CP certification
-
03
Compliance pledge by employees
Incorporated executive officers’ compliance index into their personnel evaluation
-
01
Conducted a compliance survey for employees
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11
-
2012
-
12
Trained Field Compliance Specialists
-
11
Earned a CP Compliance grade Grade A
-
10
PM Academy Compliance training
-
08
Hosted a company-wide compliance event
-
07
Provided compliance training for subsidiaries
-
05
Implemented a company-wide compliance guide service
-
04
Commenced onsite training
-
03
Requested employees to take compliance pledge
-
01
Appointed Chief Compliance Officers at Compliance Committee.
-
12
-
2011
-
11
Implemented Compliance Program for executives and senior managers
-
10
Monitored level of fair trade compliance
-
09
Provided Personal Information Protection Act training
-
07
Opened the Compliance Program Management System (CPMS)
-
05
Compliance pledge by employees
-
04
Compliance declaration ceremony
-
02
Established compliance office
-
11