Ethics & Compliance

Samsung SDS is aware of that adopting compliance management as the enterprise culture is an integral part of achieving sustainable business operations. To this end, Samsung SDS is implementing various drives to establish compliant systems and standards, including activities for adequate training, inspection, and evaluation required to properly operate the systems.

  • Principles and Polices

    Code of conduct, Code of conduct guidelines, Detailed policies Code of conduct, Code of conduct guidelines, Detailed policies

    Establishment/operation of the guidelines and detailed policies to observe Samsung SDS business principles

  • Standards and Regulations

    Compliance standards, Operating regulations, Specific guidelines Compliance standards, Operating regulations, Specific guidelines

    Establishment of systems, procedures, and standards to practice the law-abiding business principles of the company, and enforcement of the operation regulations and compliance guidelines

Compliance Process

Prevention:Activities include providing employee trainning manuals and checklists, operating systems and reporting., Monitoring: Reinforcing regular monitoring and on-site self-monitoring activities through a dedicated team.,Follow-up:When problems occur, identifying causes and establishing measures to prevent recurrence, while running evaluation and 
incentive programs.
  • Prevention

    Activities include providing employee training manuals and checklists, operating systems and reporting.

  • Monitoring

    Reinforcing regular monitoring and on-site self-monitoring activities through a dedicated team.

  • Follow-up

    When problems occur, identifying causes and establishing measures to prevent recurrence, while running evaluation and incentive programs.

Major Activities

  • Compliance Training

    Providing personalized training at the beginner, advanced, and expert levels.

  • Compliance Monitoring

    Regular and special monitoring activities are performed using a detailed checklist. Teams seen as high risk are chosen for assessment to eliminate risks in advance.

  • Evaluation and Compensation

    Incorporating discipline and evaluation results into personnel evaluations, while offering incentives for top-performing employees.

  • Compliance Management System

    Independently building and operating systems based on the compliance platform provided by integrating compliance programs

Reporting Wrongful Practices

Informant's identity will be kept strictly confidential

Please report Samsung SDS employees’ unfair business practices, unreasonable demands, and corruption, as well as any potential occurrences of illegal acts.

The investigation will be professionally and confidentially handled. Note that investigation may not be proceeded if the content and factual basis are unclear in the case of anonymous reports.

  • Reporting on

    Domestic and overseas offices and subsidiaries of Samsung SDS

  • Types of Reports

    Fair Competition

    Third-Party Compliance

    Labor Law

    Trade Secrets Infringement

    Anti-corruption

    Personal Data Protection, etc.

  • How to Report

    Email : compliance.sds@samsung.com

    TEL : 82-2-6155-2525

    FAX : 82-2-6155-0246

    ADDRESS : 24 Fl, West Campus, Samsung SDS Tower,
    125 Olympic-ro 35-gil, Songpa-gu, Seoul, Korea 05510

We operates a variety of programs to establish a strong compliance culture within the organization

2021
  • 12

    Inspection of consignment transaction process

  • 11

    Award for outstanding compliance activity,

    Evaluating effectiveness of the compliance program,

    Insider Trading Risk Inspection,

    FCS continuing education

  • 10

    Inspection of compliance with the Dispatch Law

  • 09

    Inspection of Anti-corruption Risk

  • 08

    Inspection of compliance with agency law

  • 07

    Implementation of Compliance Chatbot 'Compliance Jikimi LawBot'

    Inspection of compliance with the Personal Information Protection Act

  • 06

    Report to the Board of Directors on compliance support activities in the first half of the year

    Inspection of compliance with the Win-Win Cooperation Act

  • 05

    Inspection of compliance with the Dispatch Law

  • 04

    Announcement of CEO's commitment to compliance practice

  • 03

    Conducted FCS (Field Compliance Specialist, Field Compliance Specialist) training.

    Signing of compliance practice pledge by employees

  • 02

    Conducted compliance training for top management

    Inspection of compliance with the Dispatch Law

  • 01

    Report to the Board of Directors on compliance support activities

    Inspection of compliance with the Win-Win Cooperation Act

2020
  • 11

    Outstanding Compliance Activity Award

    4th Quarter Compliance Conference

  • 10

    Board of Directors Compliance Activity Report

    Compliance of Personal Information Protection Act Inspection

  • 09

    Community Administrator Intelligence Property Education

  • 07

    Compliance of Subcontract Law Inspection

  • 06

    3rd Quarter Compliance Conference

    Mutually Beneficial Cooperation Act and Consignment Business Inspection

  • 05

    Domestic Warehouse Business Place Safety State Inspection

    Expression of Compliance Will from All Board of Members

  • 04

    Expression of Compliance Will from CEO

    Technology Data Education to Field Officers

  • 03

    Education of Field Compliance Specialist (FCS)

    Compliance Practice Oath by Board of Members

  • 02

    Top Management Team Compliance Education

    1st Quarter Compliance Conference

  • 01

    Decide to Participate in Samsung Compliance Monitoring Committee

    Organized the Compliance Team under the Direct Control of CEO

    Compliance Support Activity Report by Board of Directors

2019
  • 12

    Implementation of Integrated Global Compliance Program Management System (G-CPMS) for overseas subsidiaries

  • 11

    Compliance Committee Meeting for Q4

    Awarding Excellence Prize to Employees for outstanding performance of compliance activities

  • 10

    Training to Compliance and Legal Personnel of overseas subsidiaries

  • 09

    On-site training hosted by head of business department

    Compliance Committee Meeting for Q3

  • 08

    On-site meeting between Compliance group and business units

    Monitoring business units' compliance of Dispatch Laws

  • 07

    Compliance Online Training to Employees

  • 06

    Compliance Committee Meeting for Q2

    Check compliance of Subcontract Laws

  • 05

    Compliance Mobile Service OPEN

  • 04

    Compliance pledge by CEO

    Leader-level Compliance special training

    Check compliance of the Partner Cooperation Law

  • 03

    Compliance Special training to Project Managers

  • 02

    Conduct training to field FCS (Field Compliance Specialist)

    SW License Usage Check

  • 01

    Compliance Activity Report to Board of Directors

    Compliance Committee Meeting for Q1

    Conduct meeting between Compliance Group and Compliance manager/person in charge of business units

2018
  • 12

    Evaluation of compliance activity validity

  • 11

    Compliance Committee Meeting

  • 10

    Subsidiary meeting

  • 09

    Compliance Committee Meeting

  • 08

    Field FCS(Field Compliance Specialist)training for the second half of the year

  • 07

    On-site autonomous training hosted by head of department

  • 06

    Company-level corporate online training

    Best Performance Award for the First Half of the year

    Compliance Committee Meeting

  • 04

    Compliance pledge by CEO

    Compliance Committee Meeting

  • 03

    Field FCS(Field Compliance Specialist) training for the first half of the year employee compliance pledge

  • 02

    Compliance manager/person in charge meeting

  • 01

    Compliance Activity Report to Board of Directors

2017
  • 12

    Leader-level (Vice President/Group leader) Compliance special training

  • 11

    Awarding Excellence Prize and Sharing Best Practice for Compliance Activities

  • 10

    Regular monitoring of overseas subsidiaries

  • 09

    Compliance Online Training

    Regular Monitoring of domestic subsidiaries

  • 07

    Monitoring the level of compliance within areas of Intellectual Property

  • 06

    Compliance Special training for Sales personnel

  • 04

    Trained Field Compliance Specialists

  • 03

    Signing a compliance undertaking by the employees

  • 01

    Reported the activities performed by the CCO to the board

2016
  • 11

    Awarded excellent CP performers for their respective annual activities and introduced best practice cases

  • 10

    Held Global Compliance Forum (via video conference)

  • 09

    Launched compliance challenge campaign targeting CEO and executive officers

  • 07

    Compliance training of heads of overseas logistics entities

  • 06

    SDS compliance online training

    CPMS renewal

  • 04

    Trained Field Compliance Specialists

  • 03

    Signing a compliance undertaking by the employees

  • 02

    Compliance pledge by CEO

2015
  • 12

    Produced and disseminated training materials regarding privacy law

  • 10

    Evaluated open source software compliance issues

  • 09

    Performed special training for solutions business employees

  • 08

    Trained Field Compliance Specialists

  • 07

    Evaluated compliance in the solutions business

  • 06

    SDS Online Compliance Training

    Trained CP instructors in overseas logistics subsidiaries

  • 04

    Spread the compliance system to subsidiaries

  • 03

    Urged employees to take compliance pledge

    Incorporated executive officer compliance assessment

  • 02

    Appointment of Chief Compliance Officer by Compliance Committee

2014
  • 11

    Conducted a compiance survey

  • 10

    Produced a contextual compliance guide

  • 09

    Conducted a compliance check at overseas subsidiaries

  • 08

    Opened Global Compliance Management System for overseas subsidiaries

  • 06

    2014 SDS Compliance online training

  • 05

    Enforced mandatory compliance training for employees running overseas projects

  • 04

    Implemented a Compliance Campaign

  • 03

    Demanded employees make compliance pledge

    Incorporated executives’ compliance index in evaluation

  • 02

    Notified employees about compliance violation criteria

2013
  • 11

    Rewarded top-performing employees and shared best practices of compliance

  • 10

    Created a compliance manual for overseas employees

  • 09

    Established SDS Code of Conduct

  • 08

    Opened Compliance Cyber PR Center

  • 07

    Conducted compliance training for overseas managers and high-risk positions

  • 06

    Renewed the CPMS system

  • 04

    Earned strategic logistics CP certification

  • 03

    Compliance pledge by employees

    Incorporated executive officers’ compliance index into their personnel evaluation

  • 01

    Conducted a compliance survey for employees

2012
  • 12

    Trained Field Compliance Specialists

  • 11

    Earned a CP Compliance grade Grade A

  • 10

    PM Academy Compliance training

  • 08

    Hosted a company-wide compliance event

  • 07

    Provided compliance training for subsidiaries

  • 05

    Implemented a company-wide compliance guide service

  • 04

    Commenced onsite training

  • 03

    Requested employees to take compliance pledge

  • 01

    Appointed Chief Compliance Officers at Compliance Committee.

2011
  • 11

    Implemented Compliance Program for executives and senior managers

  • 11

    Monitored level of fair trade compliance

  • 09

    Provided Personal Information Protection Act training

  • 07

    Opened the Compliance Program Management System (CPMS)

  • 05

    Compliance pledge by employees

  • 04

    Compliance declaration ceremony

  • 02

    Established compliance office