Government agencies — whether their people are deployed in the field, working from headquarters, or based in regional offices — require a specialized standard of secure, reliable, and compliant mobile lifecycle solutions.
Yet, like private institutions, government entities commonly run into challenges in their device lifecycle management practices. Private institutions face significant consequences stemming from such device lifecycle management challenges. For government entities, the scope is unique — potentially resulting in the exposure of sensitive and classified information, disruptions to critical public services, and heightened threats to national and individual security.
Next-generation, government-grade mobility solutions are designed to resolve consequential challenges while expanding beyond the capabilities of legacy systems. Read on as we look into such solutions.
Addressing government's mobility challenges
Whether related to securing communication in restricted environments, managing devices in offline and/or tactical areas, or compliance with particularly stringent regulations, government entities face unique challenges that, if not effectively addressed, can lead to consequential vulnerabilities.
Such challenges also extend to ensuring that all mobile devices are securely provisioned and deprovisioned in a manner that preserves the integrity and confidentiality of data throughout the device lifecycle. Similarly, government entities face the ongoing need for scalable and adaptable management tools that can be used across diverse government and military operations
Where legacy mobility lifecycle management tools fall short, more advanced and adaptable solutions function to address today’s and the evolving challenges that government entities encounter.
Addressing modern government mobility needs: 4 next-generation solutions
Samsung SDS America offers a suite of government-grade, certified solutions that address modern government mobility needs. The suite of solutions provides entities the security, flexibility, and cutting-edge technologies necessary for conducting critical government operations effectively and in compliance with regulations.
Let’s look into four of Samsung SDS’s solutions for government — Samsung SDS Secure Settings, Zero Touch Mobility (ZTM), Data Sweeper, Enterprise Mobility Management (EMM), and Mission Support Desk.
1. Secure Settings
Samsung SDS Secure Settings ensures simple, adaptable, and secure management for offline mobile devices.
More specifically, Secure Settings:
- Enables local on-device management, allowing administrators to configure and maintain mobile devices without the need for an active network connection. This ensures that devices remain secure and manageable even in disconnected or remote environments.
- Provides a streamlined method to apply Security Technical Implementation Guides (STIG) standards with a single action — allowing for rapid configuration of compliance-based security settings.
- Allows administrators to create, customize, and deploy policy files that define security and management settings for devices. Administrators can configure these policies via a user-friendly interface or by importing pre-defined configuration files — ensuring consistent and tailored device management across all deployments.
Secure Settings also facilitates the export of current device configurations into reusable deployment files. Administrators can create standardized deployment packages based on existing settings, which functions to simplify the provisioning process for multiple devices and ensure consistency across large-scale deployments.
2. Zero Touch Mobility (ZTM)
As a one-of-its-kind solution, Samsung SDS ZTM makes mobility management effortless for government agencies — providing automation for the entire lifecycle of mobile devices.
As government agencies require secure device provision and deprovisioning, end-to-end security, and scalability, Samsung SDS ZTM fills these gaps with fully automated and secure device provisioning and deprovisioning processes, implementing comprehensive end-to-end security measures throughout the entire device lifecycle, and providing scalable management solutions that effortlessly handle large mobile fleets.
Beyond these functions, Samsung SDS optimizes government mobility by offering certified compliance and security functions that are easily tailorable to regulations, comprehensive data privacy protections, and customizable workflows and integrations to address unique agency requirements. Moreover, it also offers centralized, real-time monitoring and reporting tools to help administrators maintain optimal device performance and security while alleviating them from traditionally resource-consuming administrative pressures.
An independent evaluation by Kratos confirmed that ZTM integrates seamlessly with the ServiceNow platform, streamlining operations without the need for direct infrastructure management. Its flexible deployment model exempts ZTM from FedRAMP requirements, simplifying compliance while maintaining top-tier security and performance.
3. Data Sweeper
Government agencies rely on Samsung SDS Data Sweeper for its ability to clear application data at the press of a button and, in doing so, protect sensitive personal and agency information.
Data Sweeper ensures comprehensive device security and regulatory compliance by uninstalling unauthorized third-party applications and removing all associated data, safeguarding valuable personally identifiable information, and preventing cached data on multi-use and multi-user devices. After a wipe, only pre-approved applications designated as exceptions remain on the device.
While it saves time by deleting all user application data in seconds, Data Sweeper helps agencies and their people more generally by offering peace of mind by knowing their sensitive data is securely wiped and won't be accessible after devices change hands.
4. Enterprise Mobility Management (EMM)
Samsung SDS EMM provides centralized control over mobile devices, applications, and data management — enabling administrators to enforce security policies, manage app distribution, and control device access within its entity.
It’s a government-grade EMM solution, built for offline and secure mobile deployments, and certified to meet the highest security standards. More specifically, Secure Settings:
- Facilitates the centralized distribution, control, and monitoring of mobile applications, ensuring that only authorized apps are accessible within the entity.
- Protects sensitive information by keeping it within the agency’s firewall and provides virtual spaces for application data.
- Enables administrators to manage devices centrally through over-the-air provisioning, allowing the enforcement of security policies tailored by department, individual, and location.
- Supports the enrollment and unenrollment of devices without requiring connectivity, making it ideal for secure mobile deployments in environments with limited or no internet access.
- Eliminates siloed provisioning by allowing the enforcement of comprehensive access and control policies from a single management point.
Samsung SDS EMM's security accreditations include STIG, NIAP Common Criteria MDM Protection Profile, and NSA Commercial Solutions for Classified. It’s through the combination of its accredited security, flexibility, and comprehensive management capabilities that Samsung SDS EMM delivers a robust and reliable solution tailored to the stringent requirements of government entities.
5. Mission Support Desk
Samsung SDS Mission Support Desk provides specialized technical assistance for customers and integrators of Samsung Knox Tactical Edition, Samsung SDS EMM, and Samsung SDS Secure Settings.
Drawing on extensive experience in deploying mobile security solutions for offline and tactical environments, Mission Support Desk ensures reliable and efficient support tailored to specific operational requirements.
Samsung SDS America: Empowering government with secure mobile lifecycle solutions
With Samsung SDS America’s suite of government-grade solutions, agencies can ensure the security, compliance, scalability, flexibility, and efficiency of their mobile lifecycle management initiatives — effectively addressing long-standing, high-risk mobility challenges.
Explore our full range of government mobility solutions to see how Samsung SDS can support your agency’s operations with secure, scalable, and compliant technologies. Click here to learn more.
To learn more about how Samsung SDS’s solutions can work for your operations, Contact the team member today.
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