Transform into a truly mobile enterprise
Keep your mobile workforce happy and productive, with global managed services and end-user L -1 – L3 multi-lingual service desk offerings that ease operational burden and drive performance. Our support services take advantage of the latest in AI and Machine Learning as well as end-user self-service empowerment.
View and manage all mobile accounts and devices globally, through a single pane of glass, with a forward-looking, task-based solution designed to align IT and finance teams and optimize mobile spend while reducing operational costs. Take advantage of our comprehensive managed services to free up internal resources. Managed mobility services enables user-centered technology expense management for mobile, telecom, and cloud services.
Optimize and care for your mobile ecosystem with a team focused on proactivity and proficiency. Ensure the day-to-day management of your mobile estate is efficient and can deliver maximum end-user experience and productivity. Get the most out of your EMM technology investment with EMM platform integration and management.
Maintain productivity and user experience with proven methods for device break-fix, hot spare pool management, warranty process management, and end-of-life asset disposition handling. Help fund your next mobile fleet refresh by taking advantage of industry leading buyback/wipe/recycle services. Maximize your managed mobility investment by utilizing global break/fix, warranty repair, and hot spare pool management.
Efficiently procure and deploy any device type globally in the most cost effective way possible. Integrate platform and manage services to allow self-service procurement of unlocked or carrier fulfilled devices, carrier plans, and accessories. Kitting, Staging and QA services are available in 50+ countries. We'll fully manage ordering of unlocked or carrier fulfilled devices and provide multi-vendor support along the way.
Drive immediate and significant cost reduction with project based services. Design a future-proof mobile strategy, run effective carrier sourcing engagements including the RFP process, benchmark your current carrier agreements against current market conditions to optimize expenses, or receive help with mass rollouts and carrier transitions.
The EMM user-portal feature lets you post notices, FAQs, and employee self-service options including device lock, missing device location, and views into enrolled devices.
Outsource the implementation and day-to-day operation of your EMM platform to the experts in mobile security.
Ensure data security with insured, ISO certified, and buyback/environmental disposal services. Utilize these services for Smartphones, Tablets, Wearables, Laptops/Desktops, IOT, and Rugged Devices.
Global, 24/7 integrated (Device/Carrier/EMM/Customer Environment) L -1 – 3 service desk options (includes end user self-service, chatbots, local language support, and complex technical services).
A comprehensive suite of services and offerings to ensure your entire mobile device lifecycle meets and exceeds industry standards for security.
Reinvent TEM by moving it from a non-transparent, decentralized and highly manual backend activity to a centralized and automated activity across the whole organization. Enable virtually any size of business to run all TEM Services and Assets efficiently in-house and augment managed services.